Viewing 9 posts - 1 through 9 (of 9 total)
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  • #793471

    The contact form and the Captcha that you offer has been hacked. I am using the contact form with captcha and I am having a lot of problems wth spam, changed the email address and within 1 hour started to receive spam. Had the A2 server techs check it out and they said the Contact for with captcha has been hacked and to contact you to see if you have any updates to this form?

    #793653

    Same issue here.
    Mike

    #793857

    Hi Renvato2 and Mike,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look.

    @MSM , please start a separate thread. It gets very confusing after a few replies.

    Best regards,
    Victoria

    • This reply was modified 7 years, 1 month ago by Victoria.
    #794175

    See info below in Private Content

    #794431

    Hi,

    it sounds like your website got hacked, so I would scan it for detecting any viruses. In the future use a good anti virus plugin (Wordfence etc.).

    Best regards,
    Andy

    #794542

    HI Andy,

    I talked with my Hosting company Tech and he investigated the issue and said that the Website absolutely was not hacked and that it is the
    Form / Captcha that have been exploited. See Below in Private Content for a detailed explanation from the Tech at the Hosting co.
    Thanks, Russ

    #796337

    Hi,

    Thank you for the info.

    It might take a while before we can improve or implement a new captcha feature so I think it would be wise to use a contact form plugin temporarily. We usually recommend the Contact Form 7 plugin but you can use other plugin at your disposal.

    Best regards,
    Ismael

    #806368
    #806698

    Hi Russ,

    Sorry for the problems, most contact form plugins add a menu item in WordPress. So if you install Contact Form 7 for instance, you will get another menu item which reads Contact in the WordPress menu. You can edit your forms from there.

    Best regards,
    Rikard

Viewing 9 posts - 1 through 9 (of 9 total)
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