Forum Replies Created
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Hey wacky32,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Are we allowed to deactivate all your plugins?
Best regards,
AndyHey Peter,
you can use this code for smaller screens:
@media only screen and (max-width: 989px) and (min-width: 768px) { h1.main-title.entry-title { font-size: 15px !important; }}Adjust as needed.
Best regards,
AndyHey dewasurya,
thats default behavior with a plugin like cloudfront. You need to disable it to be able to see your changes.
Best regards,
AndyHey mfrenk,
du kannst dein Menü mittels diesem Code im Quick CSS Feld ausschalten:
#nav_menu-2 { display: none; }Gruß,
AndyHey Silvio,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHey deegranger,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHey DigitalEssence,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHey bsgroupsnc,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHey ideenstart,
try this code:
.ls-wp-fullwidth-helper { margin-top: -50px; }and adjust as needed.
Best regards,
AndyHey Chris_85,
check out: http://kriesi.at/documentation/enfold/change-the-sort-order-of-portfolio-elements/
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
Hast du das Problem auch mit einem standard WordPress Theme? Bitte teile uns hier deine Ergebnisse mit.
Gruß,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
I don’t see what you’re talking about. Please provide us screenshots of the issue.
Best regards,
AndyHi,
are we allowed to deactivate all your plugins by ourselves for testing purposes?
Best regards,
AndyHi,
Wordpress is cropping images by default when uploading them and if you want to control this behavior you can use a plugin like this: https://wordpress.org/plugins/simple-image-sizes
I hope this will help :).Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
you can adjust your background image using this code:
div#productl_1 { background-size: 143% 112% !important; background-position: 56% 38% !important; }Adjust as needed.
Best regards,
AndyHey tlscaliti,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHi,
what do you mean with chopped? your mega menu looks as expected to me:
Looks good on mobile for me too. Could you fix it already?
Best regards,
AndyHi,
link you’ve provided does not load for me. I just see a blank page. Please check.
Best regards,
AndyHi,
Please deactivate all plugins but WooCommerce by WooThemes one by one to check which one is causing this issue and let us know if this solves the problem.
If that doesn’t help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
I get
“Forbidden
You don’t have permission to access /_new/wp-login.php on this server.”
when trying to click on link you’ve provided.
Best regards,
AndyHi,
das klingt für mich nicht nach einem Theme bezogenem Problem. Hast du das Problem auch mit einem standard WordPress Theme?
Admin Login wäre gut, um uns das mal näher anzuschauen.
Gruß,
Andy
