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Hi,
well, I guess as long as it doesn’t cause any issue in the front end, then everything should be fine. However, feel free to deactivate all plugins and customizations to check if one is causing this.
Also there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
check out this here: http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-color-and-saturation-loss-in-wordpress/
Best regards,
AndyHi,
the guys from LayerSlider plugin made some major changes in their new version, which might cause the changes you see on your website. So now you need to adjust some things inside your LayerSlider it seems. For example I checked the grey background and you have those settings inside “Styled” settings of your layer in question: http://i.imgur.com/TG1w9EW.png
Remove them and you should be fine. Also just move the layer where you want them to be, if you’re not fine with their positions. You might want to ask your webdesigner to do it for you, if you can’t do it yourself.Best regards,
AndyHi,
does this happen with a default WP theme as well? please let us know about your results.
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
I can’t open the link you’ve provided and when trying to login then I get this error message:
Forbidden
You do not have permission to access this document.
Web Server at @domain_name@Can you check that please?
Best regards,
AndyHi,
you are right, the page you’re sending works weird, but the test page I’ve created is working totally fine and I could add another change without problems (s. private link).
I suggest to create a new page and look for when exactly this happens. After adding which element does it start to happen for you?
Best regards,
AndyHi,
maybe this solution could help: https://kriesi.at/support/topic/add-date-to-portfolio-pages/#post-130208
Also check out this one: https://kriesi.at/support/topic/date-and-read-more-link-on-portfolio-item/#post-578310
Feel free to make a feature request for Kriesi here: https://kriesi.at/support/enfold-feature-requests/
Best regards,
AndyHi,
use this code inside Quick CSS field:
@media only screen and (max-width: 767px) { .responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin { top: 50px; }}and adjust if needed.
Best regards,
AndyHi,
kann den Fehler bei dir nicht sehen. Habe eine Test Seite angelegt und diese ohne Probleme verändert. Bitte nicht vergessen Browser Cache zu leeren und einige Male ein hard refresh zu machen.
Gruß,
AndyHey Simon Häni,
das heißt es passier auch wenn du das Theme zu einem standard WordPress Theme wechselst? Falls ja, dann schick uns bitte einmal Admin Zugang zu.
Gruß,
AndyHi,
what means medium size screen for you? on which device is this happening exactly? Have in mind that “responsive” does not mean that it works well on every screen size for desktop, but on every mobile device. However you can work with media queries to achieve what you want with my code. Just wrap the media queries around my code.
Gruß,
AndyHey manu_2648,
kannst du uns bitte einen präzisen Link von deiner Website schicken, wo wir das Problem sehen können? wir müssen in der Lage sein die entsprechenden Elemente untersuchen zu können.
Gruß,
AndyHi,
the problem might be that your server doesn’t allow when big files are importing/uploading and the duration for it takes too long. So talk to your host about it and let them know that you want to increase this function for your server.
Best regards,
AndyHi,
it seems to work fine: http://i.imgur.com/GORSd7i.png
Please clear browser cache and hard refresh a few times.Best regards,
AndyHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
AndyHi,
I can’t see what you’re showing on your screenshot. I see pretty much the same as Vinay: http://i.imgur.com/mSD2zI6.png
So please clear browser cache and hard refresh a few times.Best regards,
AndyHi,
can you upload your screen caption video to a platform like youtube and provide us a link to it please? we still need to understand and see the issue to be able to be more helpful.
Best regards,
AndyHi,
as you can see on the test page I’ve created inside your backend, I was able to make changes again. So it seems to work fine. Maybe your other page is corrupted somehow, so you might want to create a new page and re create your content.
Best regards,
AndyHi,
yeah, you should remove position: absolute; and instead you might want to go for
position: static;or maybe removing it will already work.
Also you might need a bigger header, as there is not enough space available otherwise:
@media only screen and (max-width: 768px) { #header_main { height: 250px; }}and adjust as needed.
Best regards,
AndyHi,
keep one ticket for one issue/question only and feel free to open new one for other things. So to answer your question of this ticket: No, I don’t think it would be easily possible to change that. However, feel free to ask WooCommerce support team about it, as they know their plugin best and maybe they have a solution for you for this kind of customization. Though I doubt it and it might be a job for a freelance developer.
You should use default WP editor, instead of ALB for your products, then it’ll work fine. I switched to default editor for you already.
Best regards,
AndyHi,
no idea what you want to achieve to be honest. Can you provide us a mockup showing the result you’re trying to achieve? then we can provide you some precise CSS code to you. You can use imgur.com or Dropbox.
Please keep speaking english with us.Best regards,
AndyHi,
das hängt sehr von verschiedenen Komponenten ab. Wir brauchen einen präzisen Link mit deinen Elementen. Also sag uns bescheid, sobald du uns etwas schicken kannst was wir inspizieren können.
Gruß,
AndyHi,
I can see the subscribe button just fine: http://i.imgur.com/VEwXtoQ.png
So you could you fix this?Best regards,
AndyHi,
diese “Listenansicht” ist im Screenshot im private content field zu sehen, richtig?
Ja, bitte versuche diese beiden Dateien zu löschen, um zu schauen, ob es daran liegt. Wir brauchen auf jeden Fall eine saubere Enfold Installation. Hast du dir bereits eine frische Kopie von deinem Themeforest Account besorgt und diese installiert, nach dem du alle vorigen Theme Dateien vollständig via FTP gelöscht hast?
Bitte schick uns einmal Admin Zugang zu.
Gruß,
AndyHi,
yes, adjust the height with this code:
div#av_section_5 { height: 500px; }and adjust height value as needed.
Best regards,
AndyHi,
du kannst die Bildgrößen in WordPress mit einem Plugin wie diesem hier verändern: https://wordpress.org/plugins/simple-image-sizes/, sodass du dann die gewünschte Größe (1500×630) bekommst. Du kannst dies für Enfold auch manuell machen: https://kriesi.at/support/topic/enfold-image-sizes/#post-336176, musst aber hinter ein “Regenerate Thumbnails” durchführen.
Gruß,
AndyHi,
in solch einem Fall müsstest du eine extra Lösung für Mobile basteln. Die Desktop Variante kannst du dann ausschließlich auf dem Desktop darstellen, währen du die Mobile Variante für Desktop Größe deaktivierst. Eventuell müsstest du dafür mit Media Queries arbeiten.
Wenn du das hier machst: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements kannst du all deinen Elementen eine spezifische CSS Klasse zuweisen, damit du dann mittels Media Querries sagen kannst, dass sie nur für eine bestimmte Bildschirmgröße dargestellt werden.
Gruß,
AndyHi,
about which button are you talking about? cause I can’t see any issues on the link you’ve provided at all. Everything seems to work fine for me. Can you provide screenshots to highlight what you mean please? please use imgur.com or dropbox for example.
Deactivate your child theme and activate default Enfold theme, to check if you can still have the same problem or not and let us know about your results. So basically remove all kind of customizations you’ve done so far (also Quick CSS, functions.php, etc.), to check which one is causing this issue. Keep all plugins deactivated while testing.
Best regards,
AndyHi,
I made some more testings on your website and it seems to me that Enfold is working as expected.
I deactivate all your customizations (child theme, Quick CSS, etc.) and then it looks like this:
which looks totally ok for me (ex expected).When activating them again, then it looks like this:
So basically your customizations are causing this issue and I suggest you make some more precise customizations for mobile. For example you could provide some more space between “#Begegnen” and the element before it.
I hope this helps somehow!
Best regards,
Andy
