Hi,

I deleted all your Enfold files and replaced them with a fresh copy, but it didn’t help. Can you please try to update your php version? update to at least php v7.0. Talk to your host about this if necessary.

Best regards,
Andy

Hey dccullman,

this button can be inserted as a header widget: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Once you’ve inserted it as inside your header widget and still need help, let us know.

Best regards,
Andy

Hi,

use this for mobile:

@media only screen and (max-width: 767px) {
.avia-tooltip.avia-icon-tooltip.avia-tt {
left: 15px !important;
}}

and adjust as needed.

Best regards,
Andy

Hi,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

If that doesn’t help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hey zimbo,

you can use a plugin like https://wordpress.org/plugins/simple-image-sizes/ to control WP image sizes. Don’t forget to regenerate thumbnails after making changes.

Best regards,
Andy

Hey tomitos,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Andy

Hey Krzysztof,

at first please update your WordPress.

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Best regards,
Andy

Hi,

not sure if I understand what you’re talking about. I checked the site link you’ve provided, but can’t see any issues there. On which link can we see the issue?

Best regards,
Andy

Hi,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Andy

Hi,

I checked page in question, but it looks good to me: http://i.imgur.com/UGrT884.png
So could you already fix it?

If not then try the following:
1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
2. Go to Settings > Media
3. Change the image size in question (increase its width / height).
4. Regenerate the thumbnails by clicking the button at the bottom.

Best regards,
Andy

Hi,

use this code inside Quick CSS field:

@media only screen and (max-width: 767px) {
.av_slideshow_full li img {
height: 190px;
}}

and adjust as needed.

Best regards,
Andy

Hey medienvirus,

kannst du uns bitte einen präzisen Link von deiner Website schicken, wo wir das Problem sehen können? wir müssen in der Lage sein die entsprechenden Elemente untersuchen zu können.
Admin Zugang wäre auch super.

Gruß,
Andy

Hey Riccardo,

when editing the page in question inside your backend, switch to the other languages and adjust your header settings there. You need to make the right settings for each language.

Best regards,
Andy

Hi,

are you talking about different things here? if yes, then this makes it very confusing for us. Use different tickets for different questions/issues.

About which google snippet are you talking about? please make things clear for us by providing us screenshots (imgur.com, Dropbox).

Best regards,
Andy

Hi,

this does not happen for me. After the transition everything looks fine to me, like I showed you on my screenshot. The first Slide fades away how it’s supposed to fade away, instead of staying. Please check on another computer as well.

Best regards,
Andy