Hi,

glad you could solve it. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

Hey tobee_hh,

1.) try to play around with margin and padding values for your masonry:

.av-inner-masonry-sizer {
margin: -10px;
padding: 10px;
}

and adjust as needed.

2.) Try this code:

#top .av-caption-style-overlay a.av-masonry-item-with-image .av-inner-masonry-content {
background: rgba(92,237,237,0.7);
}

and adjust rgba code as needed.

3.) I checked your masonry, but can’t find any zoom effect. Could you remove it already?

Please open a new ticket for a new question, then we keep our forum clean and you will get faster results, as different moderators can answer your tickets simultaneously.

Best regards,
Andy

Hi,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

If that does not help, there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

unfortunately we can’t help with 3rd party plugins, as written in our support policy. In this case you would need to hire a freelnace developer who can make the plugin compatible for you or you could also search for another plugin with such a function.

However, I tried to check the page you’ve provided, but I am not sure what you need and what exactly you would like to change. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

Best regards,
Andy

Hey nermoz,

this is nothing what the theme can provide to you. You would need to search for a plugin with such a function. Maybe something like https://de.wordpress.org/plugins/redirection/ is for you.

Best regards,
Andy

Hi,

I tried to swtich from your spanisch URL to the english version and it works totally fine for me. I get the correct url.
So could you fix the issue?

Best regards,
Andy

Hi,

yes. Simply activate another (default) WordPress theme.

Best regards,
Andy

Hey Jorge,

nos puedes dar un link preciso por favor? y tambien una imagen de pantalla (imgur.com, dropbox)?

Que dice el supporte de WooCommerce sobre esto?

Saludo,
Andy

Hi,

aktiere dein Caching Plugin, gehe in deren Einstellungen und deaktiviere dort die Caching Funktion. Anschließend deaktiviere dein Caching Plugin wieder, sowie alle anderen Plugins ebenfalls. Dann leere deinen Browser Cache und mache einige Male ein hard refresh.

Wenn das nichts hilft, dann sind eventuell einige Theme Dateien korrupt und in diesem Fall müsstest du alle Theme Dateien via FTP komplett löschen und dir hinterher eine frische Enfold Kopie von deinem Themeforest Account besorgen: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

Gruß,
Andy

Hey emm_loko,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

as already mentioned, please use imgur.com or dropbox to attach screenshots. If it is about your mailchimp widget inside your footer, then you need to login into your mailchimp account and make sure that you’ve provided a name field as well (beside email adress field).

Best regards,
Andy

Hi,

use this code inside Quick CSS field:

strong.submenu:hover {
color: red;
}

Best regards,
Andy

Hi,

you can make them smaller with this code inside Quick CSS field:

.second-logo img, .third-logo img {
height: 75px;
}

You can hide them on mobile with this code:

@media only screen and (max-width: 736px) {
.second-logo img, .third-logo img {
display: none;
}}

Best regards,
Andy

Hey Corina,

I get this error message when trying to open your login link: (see private contet).

Best regards,
Andy