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Hi,
it seems that we need a password to check the site you’ve provided: http://i.imgur.com/RQNtuez.png
Best regards,
AndyHi,
do you get these error messages with a default WordPress theme as well? Please let us know about your results.
To me it sounds like you got a corrupted WordPress installation, so I would go for a re installation.
Best regards,
AndyHi,
cropping also included the resolution of the image (so brilliance). Try this plugin to have more contorl over WordPress’ image sizes. Also check with another default WordPress theme if you get similar results or not and let us know about them.
Best regards,
AndyNovember 10, 2016 at 4:27 pm in reply to: Safari / Firefox: Display DIFFERENT view/formatting for events #710811Hi,
alright and yeah, might be better to leave it as it is.
Let us know in a new ticket if you have some more questions about the theme. We’re glad to support you.Best regards,
AndyHi,
1.) You’re using this code:
.responsive #top .av-submenu-container { top: auto!important; }
Change it to this code instead:
.responsive #top .av-submenu-container { top: 0px !important; }
Best regards,
AndyHi,
check out this: http://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/
Best regards,
AndyHey mediasauce,
not sure what you mean and what you want to achieve. Can you explain further please?
I think admin access would be helpful to us, too. Post login details here as private reply.Best regards,
AndyHi,
the issue does not happen for me. I checked on Chrome and Firefox. Everything seems to be fine. Please clear your browser cache and hard refresh a few times. Check on another computer as well.
Best regards,
AndyHi,
we need admin access, instead of a normal account. Please check.
Best regards,
AndyHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Also please provide us admin login.
Best regards,
AndyHi,
login information does not work. Can you check please?
Best regards,
AndyHi,
now it works for me.
Please deactivate all plugins but WooCommerce by WooThemes one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
you can move your captions on mobile using this code:
@media only screen and (max-width: 767px) { .avia-caption-title { margin-top: 25px !important; }}
However, I’m not sure if this is really what you want to achieve. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
AndyNovember 9, 2016 at 8:01 pm in reply to: Is there any way to make the background image in a Color Section responsive? #710422Hi,
use this code as an example to control your images on mobile:
@media only screen and (max-width: 767px) { #who { background-size: 277% 85% !important; background-position: -337px 85px !important; }}
Best regards,
AndyHi,
yes, we can login now. However, I still think it’s caused by either caching function or by one of your plugins. Are we allowed to stich off your caching plugin and deactivate all of your plugins temporarily? to check which one could cause a conflict?
Best regards,
AndyHi,
1.) I guess that won’t be easily possible, because in your header there are icons in use, while inside your widget there are images in use. However, send us admin access, so we can check and let you know if you we can help with this kind of customization or not.
2.) Try to create what you want inside your ALB (by using a normal page). Then activate debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
To be able to see the shortcodes in question. Use these shortcodes inside your widget, to achieve the social icons you want.Best regards,
AndyHi,
the only tip I can give to you is the one Rikard only gave to you: go to Settings->Permalinks->Portfolio Entry Settings
and make your settings there.Best regards,
AndyNovember 9, 2016 at 6:28 pm in reply to: Page "News" – No components shown when editing the page #710388Hi,
it’s difficult to get a sense of what you’re trying to explain, so I think it would be best for us to provide us screenshots highlighting what you mean.
However, make sure you selected the correct blog page in Theme Options.Best regards,
AndyNovember 9, 2016 at 5:56 pm in reply to: Does Enfold block dates with WooCommerce Accommodation Bookings? #710376Hi,
try if plugin’s author can help you and if not I think you need to hire a freelance developer for this job: http://kriesi.at/contact/customization
Best regards,
AndyHi,
1.) Gehe zu Enfold->Footer->Default Footer Widgets & Socket Settings
und wähle “Display footer widgets & socket settings”.Schaue dir das hier ebenfalls an: http://kriesi.at/documentation/enfold/change-the-footer-text-and-link/
Gruß,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
I checked on Chrome and Safari (Mac) and your anchor links are working totally fine for me.
Best regards,
AndyNovember 9, 2016 at 5:41 pm in reply to: Masonry with Blog Posts – does not work if link is in Excerpt #710357Hi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
we can’t reprocude this issue on our end and when I look through the forum, you’re pretty much the only one with this issue. So something must cause it especially in your end. We can’t do much, if we can’t reproduce the error. So I guess your php plugin might cause it.
Best regards,
AndyNovember 9, 2016 at 5:32 pm in reply to: Menu Bar and Background Image Chopped Off after adding text in layout elements #710348Hi,
glad you could fix it. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
this is what I see on iPad screen size:
landscape mode: http://i.imgur.com/Q6qLQAl.png
portrait mode: http://i.imgur.com/d0SA7Yd.pngYour button gets a bit hidden on portrait mode, so use this code inside Quick CSS field:
@media only screen and (min-device-width: 768px) and (max-device-width: 1024px) and (orientation: portrait) { #top .avia-slideshow-button { margin-top: -5px; }}
For more possible media queries you might want to use check out this site: https://css-tricks.com/snippets/css/media-queries-for-standard-devices/
Best regards,
AndyHi,
you may want to adjust font-size of prograss bar title on mobile:
@media only screen and (max-width: 767px) { .progressbar-title { font-size: 12px; }}
Same goes for catalogue content:
@media only screen and (max-width: 767px) { .av-catalogue-content p:last-child { font-size: 12px; } .avia_message_box_content { margin-left: -8px; margin-right: -8px; }}
Adjust the values as needed.
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
que bien! Abre un nuevo ticket si tienes algunas mas preguntas sobre el tema.
Muchos saludos,
AndyHey alexanderpischke,
nein dafür haben wir keine Plugin Empfehlung. Unsere Plugin Empfehlung findest du hier: https://kriesi.at/support/topic/recommended-plugins/
Gruß,
Andy -
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