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WHY CANNOT I UPDATE MY ENFOLD THEME. GETTING ERROR MESSAGE. Need to update to the newest version and I even paid for support with none at the moment.. NEED HELP ASAP !!!
Global Merchant Services
800-450-0031 Ext 2375
(Email address hidden if logged out)Hey Global Merchant,
Here are some threads to consider:
I repleid to you in another thread, please do not make duplicate threads.
Best regards,
VictoriaI am getting an error message which is causing my website to not run properly. I am getting this message. It looks like it is looking for the token that I thought was correct as it was for years. Please advise…
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:Purchases: Errorcode 403 returned by Envato: Forbidden:
– response_code: 403
– reason: scope-missing
username Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
email Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
Purchases: A problem occured accessing your purchases. Unable to check for updates.Guy
321-401-5734
(Email address hidden if logged out)Hey,
Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and make sure you set all required Token Permissions.
Regards,
YigitHi,
Yes, you would need to create a new one on your Envato account. You can find instructions here – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
Best regards,
Yigit
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