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  • #1248019

    Hi, for some reason, all the Separators/Whitespaces on this site stopped working. I have literally no idea why.

    https://ce.jointdiplomacy.com/

    Please help!
    -Daniel

    #1248088

    Hey Daniel,

    Could you try updating the theme to the latest version (4.7.6.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also make sure that you clear the cache from your caching plugin before checking the results.

    Best regards,
    Rikard

    #1248255

    I just updated the theme to the latest version, and a bunch of the CSS code isn’t working correctly, which is pretty frustrating. I’m guess that maybe some of the CSS identifiers have changed with the updates…. so the CSS needs to be cleaned up?

    And the Separators/Whitespace also still don’t work, and I do use them a lot.

    Seem like something is broken or clashing somewhere… causing errors across the site. I can probably load an older backup thats saved on my host, but I would like to avoid that if possible.

    Please advise!

    #1248558

    Hi Daniel,

    Thanks for the update. This CSS is causing the dividers not to show:

    div.hr {
        display: none;
    }

    I’m not sure where it’s coming from though, since it doesn’t seem added to a CSS file. Maybe you know where it’s added?

    Best regards,
    Rikard

    #1248727

    My whitespace is acting up too just in a different way. It’s leaving grey lines behind on the pages. I don’t see anywhere to remove this. I just want whitespace…

    #1248848

    Hi mbesh,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
    #top  .container_wrap {
        border: none;
    }
    

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #1251627

    Hey, I’m looking for help with something… and I’ve always been told to create a new thread for new issues… but I can’t seem to find the “Create New Thread” button.

    Has my account been downgraded or something? I’m a bit confused.

    I have an issue on this page on the site: https://www.bonjiglass.com/shop/

    When you go on the right hand side… to the categories area… its very hit or miss. Sometimes when you click on a category… it works. Sometimes when you search for something… it works. Often time it doesn’t.

    I’m not quite sure why thats happening. I haven’t downloaded any new plugins recently at all… maybe its cause of the Enfold update? Something clashing with the code of the WOOF plugin that I use?

    Please let me know. The login to the site is the same as listed in the Private Content area in the initial post.

    #1251814

    Hi Dzimnikov,

    Click this button to create a new thread: https://imgur.com/a/AnoSPNb

    About your problem; is the content/filters created with a plugin or third party code? If so then please try reaching out to the developer of that, as we don’t even know how that should or shouldn’t work.

    Best regards,
    Rikard

    #1252002

    It is by a plugin, but the weird part is that sometimes it works, sometimes it doesn’t, which makes me think that maybe its an Enfold issue.

    #1252163

    Hi Dzimnikov,

    It might be a conflict with the theme, but since we have no official support for the plugin in question, then our support is very limited. And as I wrote above, we are not familiar with the plugin and would not be able to debug it as the developers of the plugin would.

    Best regards,
    Rikard

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