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  • #736618

    HI
    I know you ‘ve seen this problem before.
    Can you help me get this Vimeo video to show on the page below?
    only text link is there, and I’ve tried different urls, http and https
    no problem with youtube links

    help! thanks
    Nancy

    • This topic was modified 3 years, 2 months ago by  Munford.
    #736906

    Hi Nancy,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #737011

    Hey Rikard.
    Thanks – info below.
    could you take a look at something else as well?
    I am having an issue with a button I made – I am trying to make a link to here:
    http://www.dfi.dk/Filmhuset/Cinemateket/Billetter-og-program/Serie.aspx?serieID=13767
    but if you look at the page below you will see the top button with this url is displaying wrong (it should say “Find Billetter”) and links back to the home page in error.
    It should look like the test button below it. I tested it many times and it looks fine on the preview and then when I publish it’s messed up.
    ??
    thanks for taking a look
    \Nancy

    • This reply was modified 3 years, 2 months ago by  Munford.
    #739204

    Hey!

    Thank you for the update. I checked the pages above and I can’t find the vimeo link, the other “test” page does not exist. Anyway, when I added a video element, it’s not working but I can’t see any errors. Have you tried doing this without any plugins activated?

    Best regards,
    Ismael

    #739374

    Hey
    Yes I guess I had to get around the problem by having the vimeo video load from an image link instead of having the video on that page above. I tried to reproduce this with a youtube video but it didn’t work the same way – opening in the lightbox –
    is that only a vimeo option?

    and no, I didn’t test without plugins activated. I can try that as well. It didn’t work for you either, right?

    thanks
    Nancy

    • This reply was modified 3 years, 2 months ago by  Munford.
    #740502

    Hi!

    The element is working properly in our installation so it’s probably caused by a plugin or a custom modification to the theme. Did you modify any of the theme files? The “image link” workaround is a good one but we still need to know what’s causing the issue.

    Regards,
    Ismael

    #740577

    I made a test page below.
    deactivated all plugins with no change.
    I don’t think I have done anything to the theme files that would effect video.
    I use links to vimeo all the time on other enfold sites with no problem!
    Can you check it again?
    Thanks
    Nancy

    #742726

    Hey!

    Is it working if you use the default video shortcode?

    // https://codex.wordpress.org/Video_Shortcode

    Please use the shortcode in a text or code block. If this is not working, please post the FTP details here so that we can check the video element further.

    Cheers!
    Ismael

    #743009

    I added a video shortcode like you suggested. It’s showing the video now but not full size. Take a look at the link below – top is shortcode, below is the video media element.
    thanks
    nancy

    #743105

    Hi!

    Please wrap the shortcode inside the following markup.

    <div class="avia-video avia-video-16-9  " itemprop="video" itemtype="https://schema.org/VideoObject"><div class="avia-iframe-wrap">VIDEO SHORTCODE HERE</div></div>
    

    Cheers!
    Ismael

    #743234

    Thanks I will try that – but can you see why the video element is not working for vimeo? I need to use that often, and its working fine on other sites.

    #743753

    Hey!

    I’m not really sure why it’s not working but I can see this error from the js > avia.js file.

    avia.js?ver=3:2163 Uncaught TypeError: Cannot read property ‘ready’ of undefined
    at l (avia.js?ver=3:2163)

    Please get a fresh copy of the file or the whole theme files then override the old one.

    Best regards,
    Ismael

    #743809

    Hey Ismael,
    I overwrote that one file but the problem continues. I tried replacing the whole theme, same issue. ??? I am running enfold on multiple sites with vimeo links without a problem. I also tried your shortcode wrap in a code block – see page below at top. It’s fullscreen but no video. This is the code I used: <div class=”avia-video avia-video-16-9 ” itemprop=”video” itemtype=”https://schema.org/VideoObject”><div class=”avia-iframe-wrap”>[video src="https://vimeo.com/194287750"]</div></div>

    I wonder if you could take a look at this other thread https://kriesi.at/support/topic/help-blank-admin-page-after-login/#post-743077 ? – it’s more urgent as my client now wants some updates. I could revert to an earlier backup since reading through some similar threads it seems like a problem between WP4.7 and W3total cache, but need to be up to date on WP updates. Can you see what is happening there?

    thanks for your help.
    Nancy

    • This reply was modified 3 years, 2 months ago by  Munford.
    #743866

    Hi!

    Please provide the FTP details in the private field. We will modify the js > avia.js file.

    Regards,
    Ismael

    #743876

    thanks very much for your help.
    You always get things working!

    #744590

    Hey!

    I modified the video.php file or shortcode but I can’t make it work. I will ask Kriesi to check the thread.

    Regards,
    Ismael

    #744746

    thanks – it’s very strange. I use vimeo links all the time on other enfold sites.

    • This reply was modified 3 years, 1 month ago by  Munford.
    #1018485

    <div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/put_here_the_number_of_your_vimeo_video?autoplay=1&loop=1&color=ffffff&title=0&byline=0&portrait=0" style="position:absolute;top:0;left:0;width:100%;height:100%;" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe></div><script src="https://player.vimeo.com/api/player.js"></script>

    #1018601

    Hi stefanos,

    Thanks for sharing :-)

    Best regards,
    Rikard

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