March 26, 2020 at 4:35 pm #1198092
Hi we like to renew our version 4.0.5 to the latest version. But is the site air area.eu then still running because it must go on. And why is there no automatic update because we get errors with whooCommerce,March 27, 2020 at 6:44 am #1198237
Hey Jan Sikking,
The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
RikardMay 11, 2020 at 4:12 pm #1211855May 12, 2020 at 6:50 am #1212025
We don’t have any dutch speakers on the team unfortunately. If you need documentation on the theme then please refer to this: https://kriesi.at/documentation/enfold/
About the header: do you want the slideshow to be fullwidth? If so then did you check if you have selected to have a boxed layout under Enfold->General Layout? If that is not the problem then please post admin login details in private so that we can have a closer look.
RikardMay 12, 2020 at 3:15 pm #1212197May 12, 2020 at 6:45 pm #1212317
Credentials did not work for me. Could you please update the credentials?
Please make sure you have a full website backup ready.
VictoriaMay 12, 2020 at 7:36 pm #1212342May 13, 2020 at 7:42 am #1212511
Thanks for that. What happens if you select to use a full width slider instead?
RikardMay 13, 2020 at 10:32 am #1212554May 14, 2020 at 6:52 am #1212847
It’s an element in the Layout Builder, you can find it under the Media Elements tab.
RikardMay 14, 2020 at 10:20 am #1212886May 15, 2020 at 8:40 am #1213179May 19, 2020 at 10:16 am #1214258
Thanks the problem has been solved.May 19, 2020 at 10:20 am #1214260
Glad Rikard could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
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