Viewing 21 posts - 1 through 21 (of 21 total)
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  • #1140836

    Hi Support,
    I need update my theme from 4.2.6 to 4.6.2. I’m afraid to hang my websites.
    Can you suggest me any prerequisites or workaround for any problem I can meet.
    (for example I use a plugin for classic editor, does it continue to work?)
    Thanks
    Vito Madaio
    http://www.pmtsi.com
    http://www.tenstep.it

    #1140927

    Hey tenstepit,

    Yes, the classic editor will still work. First of all, you need to have a full website backup ready if something goes wrong. Make sure you’re using php7+.

    Here is a step by step description of the step you can take:

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1150071
    This reply has been marked as private.
    #1150576

    Hi Vito,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1150649

    Yes. I answer in the private area

    #1150776

    Hi Vito,

    Thank you. I looked at the website and it seems to be working ok, the Advanced Layout Builder too.

    Can you please tell us how to reproduce the issue step by step?

    Best regards,
    Victoria

    #1150788

    Hi Victoria,
    It is very simple.
    When yu access the wordpress and try to create a new page or article, you don’t see the button “Editor Avanzato di Layout” as I see in another website tenstep.it.
    So, it seems a different parameter of INFOLD, but I’m nt able to understand wich one.
    Thanks again.
    Vito

    #1150830

    Hi Vito,

    Well, Enfold 4.2.6 is not built to work with the WordPress 5+ so you need to update the theme.

    The latest is 4.6.3.1.

    Best regards,
    Victoria

    #1150878

    Thanks Victoria.
    I understand, but why the same level of enfold works fine in another website: http://www.tenstep.it?
    Please, can you refresh for me th eprocdure to migrate form enfold 4.2.6 to 4.6.3.1 ?
    Regards.
    Vito

    #1151146

    Hi,
    The easiest and safest way to update is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
    If you include FTP access in the Private Content area, and a DropBox link to your theme zip file we can assist.

    Best regards,
    Mike

    #1153973

    Hi Mike,
    Thanks for your assistance.
    I’ll solve this issue, whit care as you suggest.
    1) I’ll download the new theme form Forest. What I see is that the current release is 4.5.7. Is a correct one, please? I need migrate ffrom 4.2.6
    2) if it is the correct one I will charge trough FTP on my WP theme, after remaning the current ENFOLD theme. Please, I remember that I upload directly the zip file and then I open to let extract? Or how it works please?
    3)If it works fine I can delete the old Enfold file.
    Thanks if you confirm my steps.
    Vito Madaio

    #1154153

    Hi Vito,

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    The latest version of the theme is 4.6.3.1 and you can delete the old version after you have updated successfully. If you need help with updating then please include FTP login details in private as well, along with a verification that you have backups of the site.

    Best regards,
    Rikard

    #1154185

    Hi
    My concerns are two:
    1) downloading from Forest Enfold I got this zipped file: themeforest-4jP5La7h-enfold-responsive-multipurpose-theme.zip- I’m not sure it is the last one 4.6.3.1. How to verify, please?
    2) if I rename the current Theme and upload the new one , I’m afraid that I lose all Enfold parameters (colors, logo, layout). How can I save and at least copy in the new version?
    2) I know that I need redefine Header an Footer, as I lose customizations.
    Thanks.
    Vito

    #1154271

    Hi Vito,

    1. You can unzip the file and open style.css to verify that you have the correct version. The file package on Themeforest is always the latest so you shouldn’t have to though.

    2. Please have a backup of your site before updating. You shouldn’t lose anything though if you haven’t edited any of the parent theme files. If you rename a folder then you can always rename it again to the original name.

    3. I’m not sure I understand what you are asking here, could you try to explain a bit further please?

    Best regards,
    Rikard

    #1154554

    Thanks Rikard,
    I’ve solved, understanding that I need export Enfold parameters,before renaming Enfold folder.
    Then I need import them in the new version.
    I need also add customizations to Header and Footer.
    I will do the migration in two weeks. Now I’m too busy.
    Regards.
    Vito

    #1154600

    Hi,
    Glad to hear, shall we close this then?

    Best regards,
    Mike

    #1159445
    This reply has been marked as private.
    #1159450
    This reply has been marked as private.
    #1159498

    Hi,
    I didn’t see the error that you posted but I did find that this setting was making your Advanced Layout Builder button not show:
    2019-11-23-121557
    I turned it off for you, I also turned off your Classic Editor plugin to ensure there was not a conflict with the built in option:
    2019-11-23-122629

    Best regards,
    Mike

    #1159568

    Thanks Mike,
    Now I’ve understood why I was not able to see AVIA.
    I’ve installed on two website, included my footer, and it seems all perfect.
    Thanks again for your cear explanation.
    Regards.
    Vito

    Please, close this post.

    #1159589

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

Viewing 21 posts - 1 through 21 (of 21 total)
  • The topic ‘Updating to ENFOLD Version 4.6.2 from Version 4.2.6’ is closed to new replies.