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Viewing 14 posts - 1 through 14 (of 14 total)
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  • January 8, 2019 at 1:50 pm #1051383
    Anonymous

    Hi,

    Many time I tried to update tot Enfold 4.5, but I seem to fail when uploading theme tells me: ‘link no longer available’. I follow your instructions as explained in the forum.
    I note I don’t get a notification of the theme when an update is available. Does that have anything to do with this issue? Your documentation didn’t bring me any further concerning this issue,

    Help!

    Best regards,

    Leo

    January 9, 2019 at 10:23 am #1051693
    Rikard

    Hey Leo,

    Sorry for the problem. The update to 4.5.x has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    Also please read this thread: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/

    Best regards,
    Rikard

    January 13, 2019 at 2:47 pm #1053362
    Anonymous
    This reply has been marked as private.
    January 14, 2019 at 6:34 am #1053529
    Rikard

    Hi Leo,

    Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    Best regards,
    Rikard

    February 4, 2019 at 6:04 pm #1062766
    Anonymous

    Hi,

    Thanks! I wanted to register by ‘Enter a valid Envato private token’ at the page of the theme update, but there is no such thing mentioned on that page.
    I made a printscreen to send to you, but there is no possibility to send a file…Instead I just copy and paste:

    Update your Theme from the WordPress Dashboard
    If you want to get update notifications for your themes and if you want to be able to update your theme from your WordPress backend you need to enter your Themeforest account name as well as your Themeforest Secret API Key below:

    Your Themeforest User Name
    Enter the Name of the User you used to purchase this theme

    LeoHollander
    Your Themeforest API Key
    Enter the API Key of your Account here.

    You can find your API Key here
    XXX
    Theme Updates
    No Updates available. You are running the latest version! (4.4.1)

    Check Manually

    Hope this helps?!?

    Best regards,

    Leo Hollander
    denk-wijzer.nu

    February 5, 2019 at 11:02 am #1063110
    Rikard

    Hi Leo,

    The token field was introduced in version 4.5, so if you are still using 4.4.1 then you won’t see it. It doesn’t really matter though since you need to update manually from that version anyway. Did you try to update using the plugin I linked to in my previous reply? You can also update manually like I mentioned in the same reply.

    Best regards,
    Rikard

    February 6, 2019 at 12:54 pm #1063590
    Anonymous

    Hi Rikard,

    Yes, the past months I thried uploading by using the plugin manually, but after 100% upload it keeps telling me ‘the link is no longer valid. I don’t see an answer to that problem in the threads and documentation?

    Help!

    Best regards,
    Leo

    February 7, 2019 at 9:32 am #1063941
    Rikard

    Hi Leo,

    Yes that happens on some installations unfortunately, it’s likely due to the max_execution_time setting on your server. I’m guessing you don’t want to mess with that yourself so we can help you to update the theme. If you want us to update for you then please post WordPress and FTP login details in private and verify that you have proper backups of your site in case something should go wrong.

    Best regards,
    Rikard

    February 7, 2019 at 12:31 pm #1064066
    Anonymous
    This reply has been marked as private.
    February 8, 2019 at 8:44 am #1064471
    Rikard

    Hi Leo,

    Thanks for that, though we need FTP login details, not details for your hosting company backend interface. My dutch isn’t very good so I can’t really find my way in there. Please post FTP login details in private as well.

    Best regards,
    Rikard

    February 8, 2019 at 1:02 pm #1064563
    Anonymous
    This reply has been marked as private.
    February 9, 2019 at 8:42 am #1064891
    Rikard

    Hi Leo,

    Thanks for that, I’ve updated your site to 4.5.3, please review it.

    Best regards,
    Rikard

    February 9, 2019 at 11:02 am #1064911
    Anonymous

    Thanks Rikard, it seems to be working just fine now!
    Thanks a lot!!!

    Best regards,

    Leo Hollander

    February 10, 2019 at 9:57 am #1065065
    Rikard

    Hi Leo,

    Great, glad we could help :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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