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  • #1059593

    Hi can not update to Enfold 4.5.3 getting the following message:

    ———————-

    An error occurred while updating Enfold: Download failed. Forbidden

    Disabling Maintenance mode…

    All updates have been completed.

    ————————

    Can you advise of a resolution please.

    #1059944

    Still having issues updating to Enfold 4.5.3 – Additional error received:

    Errors occured checking on 2019/01/29 08:59:
    Download Package URL: Errorcode 404 returned by Envato: Not Found:
    – description: The purchase you have requested is not downloadable at this time.:
    – Possible cause: your download limit might be exceeded – please try again later.
    Download Package URL: Errorcode 404 returned by Envato: Not Found:
    – description: The purchase you have requested is not downloadable at this time.:
    – Possible cause: your download limit might be exceeded – please try again later.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Errors occured for package(s): Enfold – 4.5.3, Enfold – 4.5.3

    #1060781

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1060889

    Hi Rikard
    The update issue is on over thirty websites that we manage, do you want access to all of them?

    #1061222

    Hey!

    Please refer to the solution posted here:

    If you need further assistance please let us know.
    Best regards,
    Victoria

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