Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 19, 2018 at 4:35 pm #1011910
    FDF

    Hi,

    I am trying to update my site from version 4.1.2 to 4.4.1.

    When I try and update it I get the following error:

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Theme Enfold (1/1)
    Downloading update from …
    An error occurred while updating Enfold: Download failed. A valid URL was not provided.
    Disabling Maintenance mode…

    All updates have been completed.

    Please can you advise how to update?

    Kind Regards,

    Tim

    September 19, 2018 at 4:56 pm #1011920
    Yigit

    Hi Tim,

    Could you please post WP admin logins here privately so we can look into it?

    Regards,
    Yigit

    September 19, 2018 at 5:04 pm #1011923
    FDF
    This reply has been marked as private.
    September 19, 2018 at 6:23 pm #1011961
    Victoria

    Hi tim_t20,

    Here is a thread with the solution for you to consider

    Problem Updating Enfold: "Download failed. Problem downloading theme"

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 19, 2018 at 6:46 pm #1011975
    FDF
    This reply has been marked as private.
    September 20, 2018 at 11:24 am #1012207
    Yigit

    Hi,

    Could you please post FTP logins here privately as well?

    Best regards,
    Yigit

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