Viewing 28 posts - 1 through 28 (of 28 total)
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  • #1152194

    Hi. I seem to have a problem editing a text block.
    I can see text in text mode but nothing in visual mode.

    #1152208

    Here is a screenshot to show what I am seeing: https://gyazo.com/fad67d0ce92b308944bd066ef3fc4974

    #1152389

    Hi marko7,

    Thanks for giving us admin access.
    I have checked the backend and it has some js errors in the web console.
    Can you try to temporarily disable all plugins? then check.
    Then enable them one by one to know which one causes the issue.

    Best regards,
    Nikko

    #1153870

    Deactivated all plugins but problem remains.

    #1153871

    Having the same problem with . https://www.greatoceanroadaccommodation.directory

    #1153885

    besides the script problematic – see your source code some entries in the body tag – etc. pp ( Google Analytics code etc)
    (how did you insert your Analytics Code >? f.e.)

    maybe that causes my hypothesis:
    try to select some “invisible” text – this seems to be white font on white background. Because i see the spell check working in your screenshot.

    #1153904

    I can select the invisible white text.

    I inserted Analytics in theme.

    https://gyazo.com/2381783d8190d77da8a8a740cb5a8c5f

    #1153938

    Hi,

    Sorry for the problem. I see that you are running an old version of the theme on both sites, could you try to update to the latest version (4.6.3.1) to see if that helps please? The update to 4.6.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1154138

    I just downloaded what I thought was the latest version and uploaded via FTP but the themes option page is telling me it’s 4.4.1

    Can you please check?

    greatoceanroadaccommodation.directory

    #1154144

    I have just downloaded a zip.file from . https://xnulls.com/enfold-theme/ . which is 20.7MB
    Is this 4.6.3.1?

    Thanks, Mark.

    #1154264

    Hi Mark,

    You linked to a pirate site selling our theme illegally. There is only one place where you buy our theme and that is Themeforest. If you don’t own a legal copy then you can purchase it as well as download it from there.

    Best regards,
    Rikard

    #1154498

    Sorry about that. Didn’t realise. I uploaded that pirate folder via FTP but the theme page is saying I still have 4.4.1 It was supposed to be 4.6.3!
    I do have a legal copy. I have been with Themeforest for years and love Enfold.
    OK. I have now just got a copy from your site – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
    It says it is version 4.6.3
    Don’t know where to find 4.6.3.1 but I’m assuming 4.6.3 is OK and will do the job.
    I’ll upload this and see how it goes.
    ——————-
    OK. I have just uploaded the folder from your site. 4.6.3 but it’s still saying I have the latest version which is 4.4.1
    https://gyazo.com/984b92cafb55c0738f10aac94e0416e4

    And I have quite a few Enfold folders now.
    https://gyazo.com/23e199dcb7b74144a05687b43dc1e36e

    What am I doing wrong?

    • This reply was modified 1 month ago by  marko7.
    • This reply was modified 1 month ago by  marko7.
    #1154586

    Please do upload a complete new Enfold Folder like here: https://kriesi.at/support/topic/some-hints-and-advice-to-update-enfold/#post-1056107

    Because: Pirated (Nulled) Themes do often includes malware or spyware.
    so to be sure that there is no additional code in your enfold folder – this was my advice.

    PS both sites are still on older versions: the one on 4.0.5 the other on 4.4.1

    #1154790

    I have just uploaded the folder from your site. 4.6.3 but it’s still saying I have the latest version which is 4.4.1
    I don’t understand this.
    I will delete the pirate and all other Enfold folders and try again.
    What do you mean by both sides?

    Thanks again. Mark.

    #1154814

    Hi Mark,

    Thanks for the update, I think that sounds like the first step you should take. Erase everything which you have uploaded from pirate site and replace them with fresh copies from your Themeforest account.

    Best regards,
    Rikard

    #1154888

    OK. Will give it a go.

    #1154932

    sorry : both sites
    a) https://www.bellarinepeninsulaaccommodation.com.au/
    b) https://www.greatoceanroadaccommodation.directory/

    I’m sorry I’m saying this now, you think you should play it safe and start over.
    So-called Nulled Themes can also put code into other folders (of course also into the wp-content folder etc.).
    For me the risk would be too high. Therefore : even the database should be completely rebuilt. And also upload a new WordPress. Sounds paranoid, but it would be too unsafe for me to invest too much work and then be blocked by Google because the site sends tons of spam.

    #1155144

    Hi,

    Thanks for helping out @guenni007, I do agree with your suggestions.

    Best regards,
    Rikard

    #1155278

    I have just recently uploaded the latest WP version. How do I upload it again?

    #1155279

    Hi. I have just checked a few of my other sites that are running old Enfold versions and they have the same problem in the visual editor. I have recently updated to the latest WP version on all my sites so I’m assuming the old Enfold versions are not fully compatible with the latest WP version?
    What do you think?

    One of my sites running Enfold 4.5 is OK.

    • This reply was modified 4 weeks, 1 day ago by  marko7.
    • This reply was modified 4 weeks, 1 day ago by  marko7.
    #1155307

    Many hosters are now forced to switch to higher php versions. Most notify you that the 5.6 versions will now be disabled, but not all. I don’t remember when the enfold versions needed newer php versions higher than 7, but maybe that’s the reason.

    Then: did you disable Gutenberg (Block Editor)? I only use the Classic Editor setting with Enfold:
    Enfold (Child) – Theme Options – Select Your Editor

    #1155432

    I don’t like the block editior but the Classic seems to be underneath.
    How/where do I disable Gutenberg?

    #1155449

    Successfully updated by FTP 4.6.3.1 and this fixed the problem with the visual editor.
    Now, will do the same with all of my other sites and hopefully all is well.
    Thanks for all your help.
    Mark.

    #1155460

    Hi Mark,

    Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    #1155509

    Hi.

    All good updating otwaysaccommodation.com.au & greatoceanroadaccommodation.directory

    Just get a spinning ball with bellarinepeninsulaaccommodation.com.au

    ?

    Regards, Mark.

    #1155595

    Hi Mark,

    Please open a new thread and include admin login details in private for the site you are having problems with. This thread is very long already so it’s easier for us to keep your new problem separated in a new thread.

    Best regards,
    Rikard

    #1157768

    ok

    #1157998

    Hi,

    Thanks for the update, I’ll go ahead and close this thread for now then. Let’s continue in your other thread.

    Best regards,
    Rikard

Viewing 28 posts - 1 through 28 (of 28 total)

The topic ‘Trouble editing text block’ is closed to new replies.