Tribulant Newsletter : use shortcodes from advanced layout editor

Hi,

i have a problem with tribulant newsletter plugin. I contact support of the plugin and this is the response :

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My answer was :

Hi,

my theme is Enfold, and i use Tribulant Plugin for my newsletter

When i create a post, i use Advanced Layout.

The problem is : when i want to insert a post in my newsletter, shortcode is not well displayed

For example : i insert

[newsletters_post showdate="N" eftype="excerpt" post_id="4496" thumbnail_size="medium" thumbnail_align="left" thumbnail_hspace="15"]
And it display this :

[av_one_third first min_height= » vertical_alignment= » space= » custom_margin= » margin=’0px’ padding=’0px’ border= » border_color= » radius=’0px’ background_color= » src= » background_position=’top left’ background_repeat=’no-repeat’] [av_video src=’’ format=’16-9′ width=’16’ height=’9′ custom_class= »] [/av_one_third][av_two_third min_height= » vertical_alignment= » space= » custom_margin= » margin=’0px’ padding=’0px’ border=
Can you help me ?

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The response is :

I will assist you to resolve this issue.

So you insert the [newsletters_posts…] shortcode and as a result it outputs the shortcodes from the theme, right?

I believe what is happening is that the theme’s shortcodes that are in the post content are not parsed because the theme isn’t registering it’s shortcodes in the admin panel. They most likely use is_admin() to check if it’s the admin panel and then not register the shortcodes. Because they only register and parse those shortcodes on the front-end.

The Newsletter plugin runs in the back-end so that is a problem.

Can you please confirm whether this seems correct and can you then email the author/developer of the Enfold theme and ask them if it is possible to allow the registration of the theme’s shortcodes in the admin dashboard of WordPress as well?

I look forward to your response.

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• This topic was modified 9 years, 1 month ago by yegortitov.