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AuthorPosts
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January 14, 2020 at 9:13 pm #1173631
We set up the social in theme options
Should show top right
links work fine but icons don’t showPlease advise
https://www.dropbox.com/s/j8t6ycb7zl2sjhs/socialicons.png?dl=0January 15, 2020 at 1:49 am #1173762I’m reading other replys and it seems I need to update to 4.7.1
Please advise, We have it set to autoupdate and that’s not working either. We shouldn’t have to download everytime and then load the theme all over again.Please advise. We need this fixed by tommorow
January 15, 2020 at 8:41 am #1173829Hi,
I see that you are running an old version of the theme. The update to 4.7.x has to be done manually from all versions below and including 4.4.1, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardJanuary 17, 2020 at 4:31 pm #1175520Thanks much. It now works, however, the whole right side doesn’t show on MOBILE.
Please advise this is very important
It only shows this RIGHT TOP
Contact Us
PaymentsCall: 855.372.2592
No envelope and no social
Please advise. Customer very unhappy
January 17, 2020 at 5:01 pm #1175530Hi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
@media only screen and (max-width: 767px){ .responsive #top #header .social_bookmarks { display: block; }}
Best regards,
YigitJanuary 17, 2020 at 8:49 pm #1175645Not working.
We’ve tried in general styling and customize addional css
We shouldn’t have to use the child theme to fix something wrong in your theme. This should work on mobile and it doesn’t.
Give us another option
January 17, 2020 at 9:00 pm #1175659Hi stevefox1028,
https://share.getcloudapp.com/nOumQpGp The code Yigit gave you works, you can put it in the Quick css, no need to have a child theme for the css only.
If it does not work on your end, Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaJanuary 17, 2020 at 9:39 pm #1175677Victoria. The code does not work.
If you want access you would need to very clearly agree to NOT make ANY changes whatsoever.
All you are doing is viewing. Any changes you would need to post here for my approval.
January 19, 2020 at 6:39 pm #1176049Hi stevefox1028,
Ok, we will just have a look at the Theme options. Can you disable caching and minification for now?
Best regards,
VictoriaJanuary 19, 2020 at 9:25 pm #1176117This reply has been marked as private.January 19, 2020 at 10:23 pm #1176139I sent login. Please advise
January 20, 2020 at 3:41 pm #1176334Why no response?
I have sent login.
Please ONLY send me the fix here.
This should work on mobile. My client very unhappy
January 21, 2020 at 8:22 am #1176593Hi,
Sorry for the delay. The social icons are visible on mobile view. Please check the page again. Don’t forget to remove the cache prior or try to check the site on incognito mode.
Best regards,
IsmaelJanuary 21, 2020 at 4:28 pm #1176815LOOK.
It does NOT work on a Smart PHONE. I have cleared the cache on the phone and website
DOES NOT WORK
Stop telling me it works and to test somewhere else. It does not
My client very unhappy. Send me the fix TODAY
January 21, 2020 at 4:39 pm #1176818Hey,
I changed the code in Quick CSS field to following one and confirmed it is working fine in mobile (screenshot attached in private content field)
@media only screen and (max-width: 989px){ .responsive.html_mobile_menu_tablet #top #header #header_meta .social_bookmarks, .responsive #top #wrap_all #header .social_bookmarks, .responsive #top #wrap_all #main .av-logo-container .social_bookmarks { display: block; }}
Please review your website :)
Cheers!
YigitJanuary 21, 2020 at 4:43 pm #1176825I TOLD YOU TO NOT MAKE ANY CHANGES
YOU HAVE NOW VIOLATED POLICY
January 23, 2020 at 3:24 am #1177363Hi,
Did Yigits fix work or not? If it did then maybe you shouldn’t care that much about your policy? We’re talking about a CSS change here, it’s not like he took down your website.
Best regards,
RikardFebruary 12, 2020 at 2:38 pm #1183891Hi, the social icons at the end of all blog posts are hidden – except email? (URL provided privately)
None of the quick CSS options have helped. Any ideas?
February 12, 2020 at 3:24 pm #1183910Hi,
@updcreative you are currently using an older version of Enfold. Please update the theme to the latest version 4.7.3 – https://kriesi.at/documentation/enfold/theme-update/If you have any other questions or issues, please start a new thread under Enfold sub forum :)
Best regards,
Yigit -
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