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AuthorPosts
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May 8, 2018 at 4:48 pm #953451
Keep getting this error message when trying to save the Enfold options. I have tried to increase memory limit, I checked the permissions on the FTP and I removed any plugins… Tried different browsers, clearing cache. Nothing works.
Any other solutions to this problem?
May 8, 2018 at 8:25 pm #953529Hello. Have you checked your PHP version? Make sure you are at the highest level the web host will allow, as a starting point. You can always work your way backwards from there…if needed.
May 9, 2018 at 9:58 am #953778Hi, I am currently using PHP 7.0.30. Does that mean I should try an older version?
May 9, 2018 at 1:26 pm #953908No, you need to be at 7.1 or above.
May 10, 2018 at 5:40 am #954297Hi SamenFietsen,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJuly 27, 2018 at 3:37 pm #990754Dear sir, i have the same problem. i can’t save Enfold theme options. This is the message error: “Saving didnt work!
Please reload the page and try again”I tried to switch php version from lowest to highest, changed ftp permission, increased memory limit from wp-config, switched theme from enfold to child and gone back…
I’m using enfold from a long time but it’s the first time i have this kind of problem.
Can you help me please?
Thanks
July 27, 2018 at 4:32 pm #990762I have same problem. Can someone help please? I dont know what to say to my client, this happend first time couple days ago.
Best Regards.
July 29, 2018 at 3:24 pm #991072Hi vlada,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Which version of php are you running?
Best regards,
VictoriaJuly 29, 2018 at 7:40 pm #991251Dear Victoria,
have you also checked in my site with your temporary admin acces i created.
Can you help me please? i’m developing a new urgent website but this problem is stopping me.
Thanks in advance.July 30, 2018 at 11:51 pm #991767Hi,
Can you please make sure you run on php 7.1+ ?
Best regards,
BasilisJanuary 31, 2019 at 11:28 am #1060892Hi,
I just update my enfold theme to 4.5.3 and I have the same message “Saving didnt work! Please reload the page and try again”. I did upgrade my php version, and verified php permissions, activated debug mode, etc… but still having the same message. Please let me know what can I do to fix it.
Thank you and best regards,
NicolasFebruary 1, 2019 at 10:46 pm #1061744Hi Nicolas,
Best regards,
VictoriaMay 22, 2019 at 9:39 am #1103216Hi I’m having the same problem and have tried every possible recovery could you help me
May 22, 2019 at 9:03 pm #1103453I am also having the exact same problem. The “Saving didn’t work!…” pops up IMMEDIATELY when I click “Save All Changes”. No loading or anything. It’s instant.
I’ve had the same hosting account for quite a while and never had any problems until after upgrading wordpress and enfold, so I chose to do a fresh install of both WordPress and Enfold –disabled all plugins and still have the same problem.
Everything else within WordPress works. Just saving the Enfold child theme settings fails every time.
Wordpress Version 5.2.1
Enfold Version 4.5.7
PHP Version 7.1.14
Web Host: Hostgator
Hosting plan: Shared / Baby with cPanelSet Permissions to 777 on the following folder and all files within it:
wp-content/uploads/dynamic_aviaContents of web root .htaccess file (also deleted the .htaccess file and re-saved permalinks to recreate it) :
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPressThere are no other .htaccess files (not in /wp-admin folder).
No robots.txt file in web rootAdded to the following to wp-config.php
define (‘WP_MEMORY_LIMIT’, ‘256M’);No errors showing in error logs.
Please help!
May 27, 2019 at 5:11 am #1104414Hi haarenj and G,
Sorry for the late reply. Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardJune 19, 2019 at 10:20 am #1111558This reply has been marked as private.June 20, 2019 at 8:26 am #1111835Hi neurosoftgreece,
Could you try updating the theme to the latest version (4.5.7) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardJuly 9, 2019 at 5:47 pm #1117113Having the exact same problem, cannot save any changes on the Theme Options panel.
Running PHP Version: 7.2.19
WP Core Version 5.2.2
Enfold version 4.5.7For what it is worth,I looked at the Chrome dev panel and saw there is a POST error on admin-ajax.php.
Please help, theme is useless currently. =/
Thanks!July 10, 2019 at 6:08 am #1117285Hi nrougas,
Sorry for the problem, could you try reaching out to your hosting provider to see if there are any security modules which are blocking admin-ajax.php? That is usually the problem when this error occurs.
Best regards,
RikardJanuary 22, 2020 at 5:39 pm #1177235I have the same problem. I’ve tried the solutions to no avail. I’m trying to import the demo “Minimal Portfolio Demo” tb with error.
January 23, 2020 at 5:39 pm #1177774Hi,
@vtfarah please refer to this post – https://kriesi.at/documentation/enfold/import-demos/#demo-import-dont-work-or-demo-data-install-errorBest regards,
YigitApril 20, 2021 at 10:17 pm #1295624Hello! I have the exact problem. I’ve actually update the theme and now I can’t edit enything, like update or install new plugins. In Enfold says “Saving didnt work! Please reload the page and try again” and when I tried to do something else says “Ha habido un error crítico en esta web. Por favor, comprueba la bandeja de entrada del correo electrónico del administrador de tu sitio para obtener instrucciones.”
April 21, 2021 at 3:23 pm #1295816Hi,
@luisfelipealmeida please start a new thread and post WP admin and FTP logins there privately so we can look into it.Best regards,
Yigit -
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