Questions about the new Privacy and Cookies settings

I also just noticed that the privacy and cookies box does not work at all in Safari and latest version of Enfold. It is not displayed at all. I tried switching between the different message bar positions but it does not appear in Safari no matter what. In Enfold 4.5.x it worked perfectly. (Yes I deleted all cache and cookies before testing)

Ok so this problem is caused by WPEngines inbuilt cache-system.
I don’t know if this is a common problem with different caching plugins or some specific case for WPEngine.
I talked to their support and here is their answer:

“Okay so in chatting with my colleague the caveat is that if the cookie travels with the user from page to page then we would have to exclude all pages which can put a strain. So the best way to go about this is to reach out to the theme developer and see if they can program the theme to where that won’t be the case or possibly handling session data via javascript.

However getting the cookie name from the developer can be an easier route so we can possibly exclude it.”

That last sentence, getting the cookie name from the developer. What is the cookie name?

Okay so we got everything working in IE, Firefox and Chrome thanks to WPEngine
But problem still remains in Safari:

1. Cookie module/infobox is not visible/does not work at all. So no visitor using Safari can read any info about cookies or choose to opt-out. This is a bug in Enfold that needs to be fixed! It has nothing to do with any caching as caching is turned completely off on our staging environment in WPEngine
2. After WPEngine excluded the cookies, the Enfold setting “All cookies and services are accepted on first page load, user can opt out” makes it so that for the most part things loads as it should in Safari (google fonts and Contact form with reCAPTCHA), except for 1 important part of our website. Enfolds Google maps module. It does not load at all. No error message, just a blank white space on our website.

Here is some more technical details what WPEngine did to make everything work in IE, Firefox and Chrome (But it does NOT work for Safari) if its any help for you:

“So initially it looks like we wrote an argument to exclude a lot more than just the cookies or specific avia args from cache; it was essentially uncaching the primary path of the site; rather than nested paths like I was trying; or the cookie arguments / avia args – so I re-applied that rule; but typically it’s best practice on our end (and general cache rules) to not let the homepage be served that way; since, depending on traffic, it’ll result in the occasional 50x for a user or two; but if you’re not experiencing heightened traffic that elicits evictions; it can solve most cache issues”

I tried replacing /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js as mentioned in the post above, but it didn’t help.
Google maps is still not visible in Safari. Everything works perfect in IE, Firefox and Chrome. The problem is ONLY in Safari.

I provided link in private content

Yes I’ve tried that, didn’t help. Problem remains in Safari, all other web-browsers works perfectly
Provided details in private content

So what can we do about it? Most people using Apple products including Macbook and iPhone/iPad are using the default Safari browser.
We cant use this module at all until this is fixed. And its pretty important for us to display this information as we are located within EU:s rules of Cookies and GDPR.