Hello,
I am a WordPress developer and am trying to fix a bug for my client. The bug is that the English version of the page is blank even though there should be data on the page. (leadeasily.com/en) The theme that my client is using is the Enfold Mobile Pro theme. My questions are:
What are the differences between Mobile Pro and Enfold
Do you know of a fix for this problem?
I noticed that the Mobile Pro version is version 3.7. Is this out of date?
Thanks for helping me get this problem resolved,
Hayden Russell
Hey Hayden Russell,
We are the authors of Enfold, I don’t know what Mobile Pro is. Maybe that is a child theme which has been named Mobile Pro?
The version you are running is quite old, could you try to update to the latest version of the theme (4.5.5) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please delete the old version of the theme, then upload the new one. Make sure that you have backups of the site before you start updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard