Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1302707

    Hello,

    We are having issues linking Google Analytics to your theme. You are asking for a UA code which Google has now made a G code. We also added the below full script and Google Analytics is still not indicating that the site is properly being tracked. Any suggestions? Thanks!

    <!– Global site tag (gtag.js) – Google Analytics –>
    <script async src=”https://www.googletagmanager.com/gtag/js?id=G-52QSP0325C”></script&gt;
    <script>
    window.dataLayer = window.dataLayer || [];
    function gtag(){dataLayer.push(arguments);}
    gtag(‘js’, new Date());

    gtag(‘config’, ‘G-52QSP0325C’);
    </script>

    #1302991

    Hey hylandgraphics,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1303448

    Thanks for the reply Creds are below.

    #1303703

    Hi,

    Thanks for that. First off, could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1304706

    It seems that even after updating we can still not get the site connected to Analytics. Please advise. Thanks!

    #1304720

    With version 4.8.3 installed you can just drop the G-XXXXX Measurement ID from Google Analytics into the Google Analytics Tracking Code under Theme options > Google Services

    #1304721

    We did that and it is still not working. You can login and check!

    #1304724

    It is asking for a UA code and Google only gives you G code now. Listed below. We tried the whole tracking code as well. Thanks!

    #1304740

    Looks like I got it figured out. Had to set-up an old style account. Will you guys accept the new G account as well in the future?

    #1304994

    Hi hylandgraphics,

    Great, I’m glad that you got it working. The new codes should work as well, if you give us permission then we can try out the code you posted in your first message.

    Best regards,
    Rikard

Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.