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AuthorPosts
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May 27, 2021 at 6:48 pm #1302707
Hello,
We are having issues linking Google Analytics to your theme. You are asking for a UA code which Google has now made a G code. We also added the below full script and Google Analytics is still not indicating that the site is properly being tracked. Any suggestions? Thanks!
<!– Global site tag (gtag.js) – Google Analytics –>
<script async src=”https://www.googletagmanager.com/gtag/js?id=G-52QSP0325C”></script>
<script>
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag(‘js’, new Date());gtag(‘config’, ‘G-52QSP0325C’);
</script>May 30, 2021 at 4:35 am #1302991Hey hylandgraphics,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJune 1, 2021 at 4:59 pm #1303448Thanks for the reply Creds are below.
June 3, 2021 at 6:32 am #1303703Hi,
Thanks for that. First off, could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardJune 8, 2021 at 5:01 pm #1304706It seems that even after updating we can still not get the site connected to Analytics. Please advise. Thanks!
June 8, 2021 at 5:38 pm #1304720With version 4.8.3 installed you can just drop the G-XXXXX Measurement ID from Google Analytics into the Google Analytics Tracking Code under Theme options > Google Services
June 8, 2021 at 5:39 pm #1304721We did that and it is still not working. You can login and check!
June 8, 2021 at 5:46 pm #1304724It is asking for a UA code and Google only gives you G code now. Listed below. We tried the whole tracking code as well. Thanks!
June 8, 2021 at 7:14 pm #1304740Looks like I got it figured out. Had to set-up an old style account. Will you guys accept the new G account as well in the future?
June 10, 2021 at 6:46 am #1304994 -
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