-
AuthorPosts
-
November 15, 2019 at 6:43 am #1157079
Hi,
It seems since the last Update our Sliders on http://atverfassung.projects.kiwi/ did not work correctly anymore on MacOS 10.15.1 / Safari 13.0.3. See Screenshot here: https://www.dropbox.com/s/idlym1s7uqxir78/atverfassung-safari.png?dl=0. On Firefox on it is still fine.
To see the Website you need a BAS Login/PW: codecanyon / testview
LayerSlider WP Support come back with:
“Thank you for getting in touch with us. My name is Attila and I’m happy to assist you today. I appreciate your patience while we’ve been working towards your ticket.I’ve checked on your site and the slider fails in Safari with a JS error. This JS error is generated in your theme files, and blocks additional scripts on site. This is why the slider (and other things) do not work properly. Please contact the author of your theme regarding case. They should be able to address this error in their product. Once it’s gone, the slider will be back to normal. ”
The error the support reference to, you can find here: https://www.dropbox.com/s/fbp67qlu4ac1kju/error.png?dl=0
Frank
- This topic was modified 5 years, 1 month ago by terra3110. Reason: Correct Grammar
November 16, 2019 at 3:38 pm #1157480Hey terra3110,
Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and flush browser cache?
Best regards,
VictoriaNovember 18, 2019 at 8:11 pm #1157944I have a Follow Up Problem:
I korrected the JS File.
But now when I update Enfold to a New Version, I got an error:
“An error occurred while updating Enfold: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. js/avia-snippet-cookieconsent.js.orig”
So i deleted the file js/avia-snippet-cookieconsent.js.orig and try to update again. But the error persist, like somehow the Update Mechanism did not check again.
Any hints ?
Frank
November 20, 2019 at 4:01 pm #1158526Hi Frank,
Did you do it via the FTP client or how?
Best regards,
VictoriaNovember 20, 2019 at 8:47 pm #1158599I em Server Admin. I logged in via ssh and replaced it.
November 21, 2019 at 11:46 am #1158788I have got the same Problem. Since the last Update our Sliders on http://ml-design.de did not work correctly anymore on MacOS. I had replace the code in /enfold/js/avia-snippet-cookieconsent.js – it doesent work. What can I do?
- This reply was modified 5 years, 1 month ago by sbott.
November 21, 2019 at 8:05 pm #1158928Did you check avia-snippet-cookieconsent.js if it is correct?
I did two mistakes first:
First, I did a wget on https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js , but this contains than information from github.
Than I copy&paste the code but did it wrong so that CR/LF comes in, destroying part of the JS.
After I ensure, the file was correct, deletes my Browser Cache and the Minified JS Cache in WordPress (Using WP Fastest Cache), it was working again. I used the same patch on two others Servers, where after an update the same problem occurs and it fixed it too.
Frank
November 22, 2019 at 12:48 pm #1159113I have the same issue with the layerslider on Safari. The version 12 and 13 is not showing the layerslider on Mac and not on Iphone. The problem is I did not understand the answer from Victiria. I have to copy the code and to replace it with the /enfold/js/avia-snippet-cookieconsent.js? I have to to this in Child Theme or in the Parent Theme?
Thanks for helping
ClaudiaNovember 22, 2019 at 8:13 pm #1159317I did not have a Child Theme, so I replaced it for now in the Parent Theme.
you copy the complete file using sftp or ftp and replace it in this location.
Frank
November 26, 2019 at 12:47 pm #1160294Hi,
Thanks for your input Frank! @claudipro you can also replace the file in Appearance > Editor :)
Best regards,
YigitNovember 28, 2019 at 2:06 pm #1160969Hi Yigit,
should I copy the code from here: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js
And to call the file like this: avia-snippet-cookieconsent.jsBut where I can replace the file in Appearance> Editor (Design>Theme-Editor?)? I am working with a child Theme
Thank you for helping
ClaudiaNovember 28, 2019 at 4:05 pm #1161015Hi,
Please go to Appearance > Editor and choose Enfold theme from top right corner (because file is in parent theme) and then click on “js” folder from the list on the right and replace the content with: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js :)
Best regards,
YigitNovember 28, 2019 at 4:19 pm #1161019Cool! That was easy and it’s working fine.
Thanks a lot
ClaudiaDecember 20, 2019 at 10:41 pm #1168342It looks like there are additional errors with the jquery.js file too. This is happening only in Safari for me.
December 21, 2019 at 7:11 pm #1168491Hi fulanoinc,
What errors are you referring to? Could you please attach some screenshots of the issue?
Best regards,
VictoriaJanuary 13, 2020 at 10:41 pm #1172972Hi there,
Here is the error I’m getting in Safari:TypeError: undefined is not an Object. (evaluating ”msTrackingProtectionEnabled’ in window.external’)
check_doNotTrack — avia-snippet-cookieconsent.js:629:113
(anonymous function) — avia-snippet-cookieconsent.js:54
i — jquery.js:2:27368
fireWith — jquery.js:2:28123
ready — jquery.js:2:29926
J — jquery.js:2:30282
dispatchEvent
l — rocket-loader.min.js:1:1119
(anonymous function) — rocket-loader.min.js:1:8610
callback — rocket-loader.min.js:1:3116
(anonymous function) — rocket-loader.min.js:1:11327
P — rocket-loader.min.js:1:3132
callback — rocket-loader.min.js:1:2853
(anonymous function) — rocket-loader.min.js:1:11327
(anonymous function) — rocket-loader.min.js:1:11138
(anonymous function) — rocket-loader.min.js:1:672
Selected Element
<main role=”main” itemprop=”mainContentOfPage” class=”template-page content av-content-full alpha units”>…</main>January 14, 2020 at 1:54 am #1173020 -
AuthorPosts
- You must be logged in to reply to this topic.