Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1025333

    Hello, I’ve a problem with my pages in the dashboard. They keep on loading. This the error report:

    PHP Fatal error: Uncaught Error:

    Cannot use string offset as an array in /home/public/sites/www.plukdedagkado.nl/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php:489

    Stack trace: #0 /home/public/sites/www.plukdedagkado.nl/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(443): aviaShortcodeTemplate->create_sortable_editor_element(Array) #1 /home/public/sites/www.plukdedagkado.nl/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php(397): aviaShortcodeTemplate->prepare_editor_element() #2 /home/public/sites/www.plukdedagkado.nl/wp-includes/class-wp-hook.php(286): AviaBuilder->js_template_editor_elements(’’) #3 /home/public/sites/www.plukdedagkado.nl/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(’’, Array) #4 /home/public/sites/www.plukdedagkado.nl/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /home/public/sites/www.plukdedagkado.nl/wp-includes/media-t in /home/public/sites/www.plukdedagkado.nl/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php on line 489, referer: https://www.plukdedagkado.nl/wp-admin/edit.php?post_type=page

    Can you please help me?

    #1025338

    Hi,

    You are currently using an older version of Enfold. Could you please firstly update it to the latest version 4.5?

    Envato updated their API, therefore we needed to adjust auto updater function in Enfold files.

    It currently works fine but since updated code is in Enfold 4.5, manual update would be necessary, either via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp or alternatively, you can install this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/, download the latest version of Enfold from ThemeForest and upload it in Appearance > Themes > Add New > Upload and theme will be updated.

    Also, some users reported an issue validating personal token – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#what-is-an-envato-personal-token. Our devs suspect that Envato stores cookies with login data/connection data in the browser and therefore might block requests. If that happens to be the case, please try validating your personal token in incognito mode – https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en

    Auto updater should function correctly again after updating to Enfold 4.5 and inserting a valid personal token in Enfold theme options.

    Regards,
    Yigit

    #1025359
    This reply has been marked as private.
    #1025372

    Hey,

    Could you please post FTP logins here privately as well so we can update the theme via FTP?
    Also, please make sure your PHP version is 5.6 which is minimum recommended version for WordPress or higher.

    Regards,
    Yigit

    #1025382
    This reply has been marked as private.
    #1025485

    Hey,

    I updated Enfold to 4.5 via FTP and confirmed ALB loads correctly. Please review your website :)

    Best regards,
    Yigit

    #1025503
    This reply has been marked as private.
    #1025513

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 8 posts - 1 through 8 (of 8 total)
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