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We can log into Admin OK, and all appears good as we click around. Until we open a page to edit it. The content area never fully loads, just showing the infinite load loop instead
Hey agorton,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
Best regards,
VictoriaOuch!
When I go to Appearance/Themes, The parent theme does not give me a message saying that I am below the optimum theme level.
AND when I go to Enfold Child/Theme Update, it tells me I am at the latest option. Even when I click ‘Update Manually’
Please advise.
Hi agorton,
The content of your child theme is basically the same as Enfold 3.8, which still uses envato API key instead of tokens.
The child theme should only contain files that overrides the parent theme, here’s an example of it’s basic files: https://kriesi.at/documentation/enfold/child-theme/
I suggest you just use the one with the later version.Best regards,
NikkoHi Nikko,
I thought the whole purpose of a child theme was to be able to make changes in it and keep the changes when a new parent theme became available. This child theme is quite customized and I did the work years ago. I cannot remember where all the changes are to recreate them.
Please advise – I do not have the time or resources to lose the contents of the child theme and the look and feel of the site.
Thanks
AbigailHi Abigail,
Yes, that is true, but sometimes the structure of the parent has to change and that means you would have to update the child theme as well unfortunately. The example which Nikko brings up for instance is totally out of our hands, it’s due to Envato updating their system and we have to make changes according to that of course.
Best regards,
Rikard
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