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October 10, 2017 at 8:12 am #862340
Hi,
Still got a blank page with the “403 Forbidden”. ( see private field )
Best regards,
IsmaelOctober 10, 2017 at 12:28 pm #862436This reply has been marked as private.October 12, 2017 at 6:42 am #863189October 12, 2017 at 10:02 am #863295This reply has been marked as private.October 16, 2017 at 5:06 am #864616Hi,
I still can’t get in. I’ll ask the rest of the support team to try it.
Best regards,
IsmaelOctober 16, 2017 at 5:13 am #864623Hey!
I checked the credentials. WP admin page is not accessible and the link re-directs to (mentioned in private) with a “403 Forbidden” message.
Please post us working login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.If you like to install a custom font using CSS please check this post https://kriesi.at/support/topic/own-custom-font/#post-733898
Oh! and please dont’ forget to turn off any caching plugins and clear the browser cache to view the changes :)
Best regards,
Vinay- This reply was modified 7 years, 1 month ago by Vinay.
October 17, 2017 at 8:53 pm #865447This reply has been marked as private.October 23, 2017 at 8:30 am #867483Hi,
Did you try the CSS method suggested in the previous post?
You need to generate a webfont kit and upload the fonts to your server.
Use the CSS code provided and it should work just fine.
Once you upload the fonts if you have any issue with the CSS we can help you with it.
Let us know.
Best regards,
VinayOctober 23, 2017 at 9:25 am #867508Yes I did. But couldn’t activate properly the child theme no matter what.
Any chance some more Google fonts would be available by default?October 23, 2017 at 11:45 am #867577Hi mooshonov,
Did you get errors or what happened when you try to activate the child theme?
Best regards,
VictoriaOctober 23, 2017 at 12:49 pm #867593This reply has been marked as private.October 23, 2017 at 10:05 pm #867853Hi,
If you are not using a child theme please add the CSS in Enfold > General Styling > Quick CSS
When you activate the child theme the theme options by default the theme options will be empty. Please go to Theme Options > Import/Export tab and select “Import Settings from your Parent Theme”.
Best regards,
VinayOctober 24, 2017 at 12:58 pm #868169This reply has been marked as private.October 24, 2017 at 1:02 pm #868171SUCCESS!
there might was a glitch in cookies and refresh.
I’ll go ahead and test the new child theme implementation and get back to you.
THANK YOU!October 25, 2017 at 7:29 am #868570 -
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