Need to contact about Enfold theme update error - Support | Kriesi.at

Viewing 13 posts - 1 through 13 (of 13 total)

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January 17, 2019 at 1:58 pm #1054991

Saad
Guest

Need to contact about Enfold theme update error. My Contact Number +571 969 2180

January 19, 2019 at 9:57 am #1055814

Rikard
Keymaster

Hey Saad,

What kind of a problem are you having? If you are trying to update to 4.5.x then it has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

Also please read this thread: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/

Best regards,
Rikard

January 23, 2019 at 10:11 am #1057655

Saad
Guest

This reply has been marked as private.

January 23, 2019 at 11:26 am #1057669

Saad
Guest

This reply has been marked as private.

January 23, 2019 at 12:45 pm #1057691

Yigit
Keymaster

Hi,

I updated your theme to the latest version 4.5.2. Please review your website.

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Best regards,
Yigit

January 24, 2019 at 1:41 pm #1058139

saadhassan95
Participant

This reply has been marked as private.

January 25, 2019 at 7:41 am #1058509

Rikard
Keymaster

Hi,

Thanks for the screenshot, though that error message doesn’t have anything to do with theme. Did your internet connection have problems at the time maybe?

Best regards,
Rikard

February 4, 2019 at 4:29 pm #1062736

saadhassan95
Participant

This reply has been marked as private.

February 4, 2019 at 7:54 pm #1062825

Nikko
Inactive Moderator

Hi saadhassan95,

Try to checkout this post: https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
Hope it helps.

Best regards,
Nikko

February 7, 2019 at 11:37 am #1064032

saadhassan95
Participant

This reply has been marked as private.

February 7, 2019 at 12:44 pm #1064073

Nikko
Inactive Moderator

Hi saadhassan95,

Can you try to clear your browser cache?
I tried typing Vidizmo.com in my browsers url and it does redirect to https://www.vidizmo.com/ but I don’t see any issue like in the screenshot you gave.
I’ve checked it using Chrome, Firefox, Opera and Edge.

Best regards,
Nikko

March 18, 2019 at 11:30 am #1079832

saadhassan95
Participant

I have a “Enfold – Responsive Multi-Purpose Theme” with Regular license and using in https://www.vidizmo.com/ but now i want same theme for my blog so can i use same theme in my blog with this license or need to purchase another license.

March 19, 2019 at 5:54 am #1080219

Nikko
Inactive Moderator

Hi saadhassan95,

With regards to license, I think this thread will help clear out when you will need to purchase another license: https://kriesi.at/support/topic/enfold-multisite-2/#post-624078

Best regards,
Nikko
Author

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