-
AuthorPosts
-
March 19, 2019 at 7:12 pm #1080462
Hi guys,
I have a mailchimp widget in the first column of the footer and for some reason it doesn’t show when viewing blog post pages. Could someone please help with this?
Thanks,
March 21, 2019 at 8:39 am #1081226Hey bobfurgo,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaMarch 21, 2019 at 5:51 pm #1081493please see private area for login credentials
March 24, 2019 at 8:06 pm #1082357Hi bobfurgo,
Thank you.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaMarch 25, 2019 at 12:39 am #1082423Hi Victoria,
I just tried deactivating them one by one, and it didn’t do anything unfortunately.
March 25, 2019 at 9:06 pm #1082849Hi Guys,
Just wanted to follow up on this.
Thanks,
March 27, 2019 at 6:18 pm #1083739Hi,
If you move it widget position, does it work?
Best regards,
BasilisMarch 27, 2019 at 6:24 pm #1083742I just tried that, and moved it to the second column of the footer area, and it didn’t work still unfortunately.
April 1, 2019 at 5:12 pm #1085582Hello, could someone please help with this? Thanks so much.
April 2, 2019 at 1:30 am #1085773Hi,
We would like to apologize for the late response.
A fix has been included in the latest version of the theme. Please upgrade to version 4.5.5.
Related threads:
// https://kriesi.at/support/topic/enfold-mailchimp-subscription-widget-not-working
// https://kriesi.at/support/topic/mailchimp-widget-reply-to-mike/Best regards,
IsmaelApril 2, 2019 at 5:43 am #1085839Thank you Ismael! The update resolved this.
April 3, 2019 at 4:18 am #1086318 -
AuthorPosts
- You must be logged in to reply to this topic.