October 13, 2021 at 7:48 pm #1324819
I use LayerSlider a long time. Now it isn’t probably not possible to save anything. The following message was gave to me on the switch of the name or the changing any URL …
It seems there is a server issue that prevented LayerSlider from saving your work. Please check LayerSlider → Options → System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error: Internal Server Error
Got anybody an idea, what’s the problem? Thank a lot for your answer.October 14, 2021 at 5:17 am #1324846
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
RikardOctober 14, 2021 at 8:43 am #1324869
the details send as a private content
Thanks for your support.
Enfold-UserOctober 14, 2021 at 2:38 pm #1324943
Thanks for that. First off, could you try updating the theme to the latest version (220.127.116.11) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try deactivating all plugins, to see if that changes anything.
RikardOctober 15, 2021 at 12:47 pm #1325096
now it works. It was necessary to update WP! The update for the theme was brand new and I did that. After that I had to log out of WP, because saving to LayerSlider was still not possible.
Okay. After the next login I was able to do one or two steps and save. Then LayerSlider had to be closed again. It was not possible to save all necessary changes at once. With too many steps the error message came again …??! But now everything is ok and the page is running.
Thanks a lot, best regards,
Enfold-UserOctober 16, 2021 at 5:00 am #1325202
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