Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #192237


    I had reported this issue back in 2.3 that I’m finding it to still be true in version 2.4: (Purchase code hidden if logged out)(Purchase code hidden if logged out) /#post-169328

    Essentially, I had found that a small but crucial PHP customization I had done at the suggestion of the Kriesi support team back at an earlier version of Enfold stopped working after version 2.3. Devin said it should have kept working in version 2.3, but after trying it repeatedly, I never got it to work. After multiple attempts, I simply gave up and reverted to version 2.2, to keep my website functional. Recently, I tried the customization (outlined here: (Purchase code hidden if logged out) -builder-in-ajax-preview/ ) again with version 2.4 of Enfold, and again I’m getting the same results.

    The customization has partly “worked” in both cases, removing the left side of the AJAX preview area, which is where the preview image is housed by default. However, instead of opening up the whole preview area for content as it has under version 2.2, under versions 2.3 and 2.4, the rightmost area, limited to a third of the ajax preview width, is simply moved to the left. This leaves the right blank and crams all the content into a narrow column. That may be where the confusion lies… I’m not just concerned with getting rid of the default preview, but also with opening up the the preview area by having what is by default the right-most part actually span the entire width of the preview area. This has allowed me to use videos, and tweak my layouts in a number of ways.

    Because of this issue has persisted under version 2.4, I want to ask again if there is a possible workaround, to address whatever may be causing my customization to not work. I should mention that other Enfold users had asked about my layout, and duplicated the steps I took, and are likely running into the same issue after upgrading. I have even had some email me directly. I really have no idea how to solve the issue myself though, but I’m hoping someone in the support team can help.

    For now, I have reverted to version 2.2 again, since the upgrade would otherwise leave my site’s formatting a mess, at least for my project previews. I’m hoping to get this resolved so I can safely upgrade to 2.4 and future versions without redoing my site.

    Please help!

    thank you very much



    Hi ramirezo!

    I’m not sure if I understand it correctly but the issue is that the content of the ajax preview is not expanding to 100%. Please add this on your custom.css or Quick CSS:

    .av_table_col.first.portfolio-preview-image {
    display: none;
    .portfolio-preview-content {
    width: 100%;
    padding: 63px 30px 30px 30px;

    This will remove the preview image then increase the width of the content area to 100%.

    Best regards,


    Thanks Ismael, you understood correctly, and the code worked!

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Issue with AJAX preview in Enfold 2.3 and 2.4 – Fullwidth Previews PLEASE HELP!’ is closed to new replies.