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    The following error message appears when I try to import a demo:

    ¨Importing didnt work!
    You might want to try reloading the page and then try again¨

    I reloaded the page and tried to import the demo several times. Also, I deactivated all my plugins but I’m still not able to import the demo.
    I’m using WordPress 5.2.1

    Could you please help me?



    Hey acostateranm,

    Which demo are you trying to import?

    Please have a look at our docs here

    Best regards,


    Hi Victoria,
    Thank you for sharing but I already read that article.
    And it did not help me to solve my problem.

    I already read all the topics related to my problem but I was not able to find the solution to my problem. That is why I opened a ticket.
    I was expecting more someone to have a look at my site and let me know what the problem is and how to solve it.

    I hope someone can help me.




    Thanks for the update, which demo are you looking to import? Also, did you try to import it manually?

    Best regards,

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