September 23, 2019 at 5:51 pm #1141070
I have a list of properties that I am creating a map for using the Maps widget – however when I preview the page, the map does not load. I have checked the API key in the Enfold settings and it says it is up to date and was able to connect.
Any insight here on how I can get the map to display again? Page in question: https://www.prestige-luxury-villas.com/map/September 24, 2019 at 9:07 am #1141273
Sorry for the problem. Could you try updating the theme to the latest version (4.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
RikardSeptember 24, 2019 at 3:24 pm #1141407
Thank you for your reply. I’ve updated the theme and still no luck. I see all of the properties when I am within the map widget but still no luck getting the map to appear on the screen.September 26, 2019 at 7:04 pm #1142454January 23, 2020 at 10:27 pm #1177922
What’s the secret here guys. I have an activated account. A verified domain. I created a Maps EMBED API and pulled the key and installed in your theme only to get the same message every time.
“Could not connect to Google Maps with this API Key.”
Google has really over-complicated this.
Any pointers?January 24, 2020 at 8:21 am #1178016
I have the same problem with multiple websites (for clients)
They regularly display “Could not connect to Google Maps with this API Key.” when entering the API key into the Enfold settings.
Even when the API setup is completely unrestricted and I’m using my own Google account (which works for other maps), or their accounts. This problem seems to have happened in the last 2-3 months. Enfold and Wordprsess are up to date.
I will link you privately to a specific site where it is not working, can you take a look at that and see what is causing it?January 24, 2020 at 9:37 am #1178038
I’m having the same problem. I have tried old keys, new keys, restricted keys, unrestricted keys, working keys from other accounts, attached billing, unattached billing – nothing works. I think this is a theme problem.January 24, 2020 at 9:55 am #1178048
Sorry for the problem, could you try updating the theme to the latest version (4.7.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
RikardJanuary 24, 2020 at 9:56 am #1178049
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
RikardJanuary 24, 2020 at 4:51 pm #1178178
I do have the latest version of Enfold.
Account with Google is verified. Valid Credit Card on file.
Geoloation API is on. Static Map API is on.
Added the API to Enfold. No luck.
Maybe there is a plugin you could recommend that works with the theme? That way I can determine if it’s the theme or something on my end?January 25, 2020 at 12:06 am #1178236
Thanks Rikard and my apologies, I thought we had already updated the theme on this site.
However I have now updated to 4.7.2 and the same error appears – “Could not connect to Google Maps with this API Key.”January 25, 2020 at 10:35 am #1178319
It would be great if you could open a new thread and provide us with details so that we can see the problem on your actual site.
RikardJanuary 25, 2020 at 10:38 am #1178320
You have selected to disable Google Maps under Enfold->Google Services, please try to activate it again and add your API key in the same place.
RikardJanuary 25, 2020 at 11:42 am #1178330
Hi Rikard – I must select the “enable” option in order to enter a key. I have done that, when I get the error. Whether I hit save or not, or whatever I do, it gives the same error.January 26, 2020 at 8:26 am #1178452
Thanks for the update, could you keep the API key in the backend so that we can see which error message you are getting on the front end please? Or simply post it in private in your next reply.
RikardJanuary 27, 2020 at 6:09 am #1178568
I’ll put the API key in the private field below here. It doesn’t seem to save long-term in the theme settings area. (I am not deleting it as far as I know, but the field is regularly empty when I load that settings page.)January 27, 2020 at 1:22 pm #1178683
I’ve added the API key for you and I see that it can’t connect to the Google Maps API, I can’t see it disappearing though. Note that you have to click Save all changes on the top or bottom of the page for it to save. Could you try to generate a new API key to see if that helps? http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
RikardJanuary 28, 2020 at 12:04 am #1178840
Have generated a brand new key and still get the same error.
Could you try generating a test key from your end to confirm it works for you?January 29, 2020 at 3:11 pm #1179439
I’m also having the exact same issues. I’ve updated to the latest Enfold.
I’ve generated multiple keys but nothing works, I keep getting the “Could not connect to Google Maps with this API Key” message.January 29, 2020 at 8:00 pm #1179532
Please start a separate thread, describe your issue there and give us a link to your website.
VictoriaJanuary 30, 2020 at 11:57 am #1179780
Hi, I’ve finally managed to get it working.
God I hate how Google keep changing everything. After multiple tries setting up billing it finally worked.
I can’t find the option to disable payments though. I’d rather have the maps stop displaying than pay google as if I get that many visitors I can assure you they won’t be legit visitors!
anyway. It’s a google issue not enfold.
January 30, 2020 at 2:34 pm #1179877
- This reply was modified 5 months, 1 week ago by ESB.
Glad you got it working for you! :)
Yes, it’s Google and their rules, there is nothing we can do. Use their maps or look for something else.
If you need further assistance please let us know.
VictoriaJanuary 30, 2020 at 2:54 pm #1179900
I’d love to see a google maps alternative built in to Enfold! Perhaps the maps widget can give options for different suppliers one day? :-)January 31, 2020 at 1:37 am #1180124
@ESB *how* did you get it working? I’d love to know :)
@kriesi TEAM have any of you successfully got this to work? A quick video or update of documentation showing the COMPLETE walkthrough would be very helpfulJanuary 31, 2020 at 11:20 am #1180222
The issue is on the Google side and Google provides plenty of documentation and there might be videos on how to get the key and set up billing.
On the website, you just have to paste the key and the map will work.
VictoriaJanuary 31, 2020 at 1:59 pm #1180268
I too would agree that the issue is likely with a Google. They say the new structure with Maps is “Developer friendly”, but it took me a handful of tries with a validated Credit Card on file with the associated account in order to make it work. Also ensure the account is verified with the website. Then create a new API.
That worked for me. Best moving forward.
JustinJanuary 31, 2020 at 7:57 pm #1180386
Thank you for weighing in. We cannot set up the billing or verify the account with Google, it has to be done by the website owners or their developers.
VictoriaFebruary 1, 2020 at 9:28 pm #1180554
@victoria. I am not sure you understood my post.
But I was making recommendations on what a Developer can do to get the maps working. Verifying their Google account and adding a Credit Card to it will help. Google states their new process is ‘Developer friendly”. But to date, it has seemed like more of a challenge for most.February 2, 2020 at 4:06 pm #1180677
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