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  • #1079763

    Good evening,

    I am configuring a homepage with a fullwidth easy slider at the top of the page. I have four slides, all images, with a caption on the first slide. (Settings screenshot: https://snag.gy/O4QCg3.jpg) (First slider image settings screenshot: https://snag.gy/Z64pQo.jpg)

    When I preview the page, everything functions as expected. However, when I publish/update page I do not see the image(s) with captions on them. Viewing HTML, the list item(s) is completely missing altogether. There are only two images which appear, neither of which with a caption. Disabled all plugins and no luck.

    This issue was also reported here: https://kriesi.at/support/topic/full-width-easy-slider-broken-with-slide-captions/

    However, I cannot resolve.

    #1080697

    Hey notrons,

    Could you post a link to the page in question so that we can take a closer look please?

    Best regards,
    Rikard

    #1082421
    This reply has been marked as private.
    #1083909

    Hi,

    Thanks for the update.

    Do you have a test page where we can see the issue? The current account is not an admin, so we’re not be able to do anything.

    Best regards,
    Ismael

    #1095997

    @ismael, the credentials for this user have been updated to admin.

    #1096215

    Hi,

    I checked your site but I’m unable to view the page backend to troubleshoot. Please change user role to “Admin” so we can take a look at the backend.

    Best regards,
    Vinay

Viewing 6 posts - 1 through 6 (of 6 total)

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