Viewing 8 posts - 1 through 8 (of 8 total)
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  • #707725

    Hello,
    I am experiencing an issue with the Full Width Easy slider.
    I need to set-up the slider with images, title and text captions and a one button link.

    The slider works well if i only add images, when i add captions and link the slide vanishes. I have setup a slider with 3 slides, the first one has captions and link, and it simply disappears while the last 2 slider which only contain images do appear.

    Inspecting the HTML code on the published page shows that the slider’s

      does not contain the slide with captions.

      Even more strange is that i can see the slide with captions/link on the wordpress preview page, but not on the published page.

      This happens with all plugins disabled.

      I have already created an user on the website for your access. Details are on private content.

      Help!

    #708583

    Hey dm-consulting,

    Thank you for using Enfold.

    I added a caption to the other images and they don’t disappear. Did you get the image from another language? Please remove it from the media library then upload it again.

    Best regards,
    Ismael

    #708727

    I just did as you asked.

    Cancelled the images from the slider, removed the images from media library, re-uploaded them.
    The image still disappears.
    I also controlled the language for the images, everything is in the right language. Other languages for now are not in use.

    #709337

    Hi,

    It does seems to be working totally fine on my end at the moment. Have you been able to figure it out already?

    Best regards,
    Yigit

    #709350

    Actually it is not.

    I had to compromise. If we use the single button link option the whole slide was disappearing. This option seems to work with 1 slider, but on my case i had 3 slides with a clickable button and it just fails.
    Confusingly, it fails on the live page, but NOT on the preview page generated by WP. Remember i tried this with all plugins disabled and error remained.
    So we are now using the whole slide as a link, and discarded the button option.

    Our procedure was:
    deleted easy slider module on the fusion builder and added a new one, then:
    1- added 3 images (ok)
    2- added captions for 3 slides (OK)
    3- added 1 button link to the 3 slides (FAIL on live, shows on preview)

    Thank you.

    #710187

    Hi,

    The slider looks good on my end, please do let us know if you need help with any other issue.

    Best regards,
    Vinay

    #713660

    Added the one button link again, and now it seems to be working fine.
    Have no idea of what happened.
    Thank you for support.

    #713661

    Hi!

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

Viewing 8 posts - 1 through 8 (of 8 total)

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