Viewing 11 posts - 1 through 11 (of 11 total)
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  • October 24, 2019 at 11:06 pm #1151010
    kasperdue

    Hello every time im editing an element all of the code comes in to the element im trying to edit!..

    Could you help me out?

    website is: aniheater.futurefarming.dk

    Im trying to write:

    20.000 instead of 10.000 underneath the video, but i CANT!.. :S..

    October 25, 2019 at 7:12 am #1151088
    Rikard

    Hey kasperdue,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 25, 2019 at 10:39 am #1151144
    kasperdue

    Thank you for fast response:)

    October 25, 2019 at 11:44 am #1151168
    kasperdue

    Any news?

    October 26, 2019 at 4:41 am #1151312
    Rikard

    Hi,

    Thanks for the details. I see that you are running an old version of the theme, could you try to update to the latest version (4.6.3.1) to see if that helps please? The update to 4.6.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    After you have updated then try to activate the Classic Editor in the main page of the theme options.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    October 27, 2019 at 10:11 pm #1151612
    kasperdue

    ALlright – it did not go all smooth.

    But i finally managed to get enfold theme deleted, after downloading settings, and the re uploaded via FTP.

    So now it is possible to edit, BUT – THE MENU HAS BECOME INVISBLE!.

    WHAT TO DO?.. I have tried a few things:

    I have tried making a new menu, not working.

    I have tried making the private envato token, succes, but still no menu.

    I have tried to moving the menu the left side, but still invisible.

    Ad some code?? – i have no clue how to find this error in the code..

    PLEASE HELP FAST:)

    October 28, 2019 at 3:46 pm #1151783
    Nikko

    Hi kasperdue,

    Can you give us ftp access to your site?
    There might be some php error/s that prevent the header from showing and we’ll need to enable wordpress error logging in order to see it.

    Best regards,
    Nikko

    October 28, 2019 at 7:52 pm #1151863
    kasperdue

    Hello Nikko

    See the info below.

    • This reply was modified 4 years, 5 months ago by kasperdue.
    October 30, 2019 at 8:16 am #1152227
    Nikko

    Hi kasperdue,

    Thanks for providing us the ftp access.
    This is now fixed.
    The problem was the content of helper-main-menu.php in the includes folder is wrong, after correcting it the header/main menu is showing properly.

    Best regards,
    Nikko

    November 9, 2019 at 9:22 pm #1155246
    kasperdue

    Hello Nikko

    I have now regained the possibility to edit the danish website.

    But i can’t edit the english website.

    every time i try to save the english page, it writes, “not possible to save the website”

    Please help me out.

    November 12, 2019 at 5:32 am #1155809
    Nikko

    Hi kasperdue,

    I tried to edit the english page (link in private content), I just put a single dot at the end of one of the textbox and it was saving properly.
    Is this already fixed? or can you give us steps to reproduce the issue?

    Best regards,
    Nikko

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