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  • #1010918

    Hello,
    I have a child theme installed for the Enfold Template. There is an update available for the Enfold Theme from version 4.4 installed to 4.4.1. When I click on the link to update the template, I receive this error and the template does not update:

    | An error occurred while updating Enfold: Download failed. A valid URL was not provided.

    Can you tell me what I need to do in order to update the Theme?
    This error is appearing on 3 out of my 4 sites.

    Thank you.

    #1011079

    Hey sizzler65,

    Sorry for the problems. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1012769

    Did you get my previous reply on Tuesday? Please see details in Private Content.

    • This reply was modified 5 years, 6 months ago by sizzler65.
    #1012975

    Hi,

    Thanks for that, we got it yesterday. Your problems are likely due some recent changes with the Envato API, could you try this solution from Günter to see if that helps please? https://kriesi.at/support/topic/problem-updating-enfold-download-failed-problem-downloading-theme/#post-1012243

    Best regards,
    Rikard

    #1220522

    Thanks.
    Please close this thread.

    #1220531

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Error on Enfold Theme Update to 4.4.1’ is closed to new replies.