Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 17, 2018 at 6:49 pm #1010918
    sizzler65

    Hello,
    I have a child theme installed for the Enfold Template. There is an update available for the Enfold Theme from version 4.4 installed to 4.4.1. When I click on the link to update the template, I receive this error and the template does not update:

    | An error occurred while updating Enfold: Download failed. A valid URL was not provided.

    Can you tell me what I need to do in order to update the Theme?
    This error is appearing on 3 out of my 4 sites.

    Thank you.

    September 18, 2018 at 5:53 am #1011079
    Rikard

    Hey sizzler65,

    Sorry for the problems. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 21, 2018 at 1:41 pm #1012769
    sizzler65

    Did you get my previous reply on Tuesday? Please see details in Private Content.

    • This reply was modified 6 years, 3 months ago by sizzler65.
    September 22, 2018 at 4:19 am #1012975
    Rikard

    Hi,

    Thanks for that, we got it yesterday. Your problems are likely due some recent changes with the Envato API, could you try this solution from Günter to see if that helps please? https://kriesi.at/support/topic/problem-updating-enfold-download-failed-problem-downloading-theme/#post-1012243

    Best regards,
    Rikard

    June 8, 2020 at 4:54 pm #1220522
    sizzler65

    Thanks.
    Please close this thread.

    June 8, 2020 at 5:23 pm #1220531
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Error on Enfold Theme Update to 4.4.1’ is closed to new replies.