Viewing 30 posts - 1 through 30 (of 133 total)
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  • April 4, 2017 at 8:41 pm #771951
    spMongiat

    Overnight (4-3-17) the images in my WooCommerce shopping cart, for single product pages, no longer show up.

    The images in my product category all show up, but when you click on a given product and are redirected to the single product page, the images are gone. However, when moving the cursor over the image area, the cursor is triggered and you can see it change, the hover action is still working. When I click the blank space, where the image should be showing, the pop up image appears. Then when I close it out that image, the image is gone again and no image is showing for the single product page.

    ALSO: THE TEXT IS SHOWING UP IN A LARGE FONT SIZE (GIANT).

    I have a deadline of 4-10-17 for this shopping cart, a prompt reply would be greatly appreciated.

    It seems the WooCommerce 3.0 update has broken the Enfold theme, please release an update.

    Thank you,
    Daniel Mongiat (spMongiat)

    • This topic was modified 7 years, 8 months ago by spMongiat.
    April 4, 2017 at 8:46 pm #771954
    Matt

    I have the same issue. I updated woocommerce this morning and my product images went missing. I am on the latest version of the theme,

    April 4, 2017 at 8:53 pm #771961
    Basilis

    Hi!

    We have tested WooCommerce new version and we could not see any issue.
    Can you please try Regenerate Thumbnails and see if that will fix the issue?
    The data transfer should not have had any problems at all, because WooCommerce change files which Enfold
    has nothing to do with it.

    Try do that and lets see if the issue will be fixed

    Regards,
    Basilis

    April 4, 2017 at 8:56 pm #771965
    Matt

    How do I do this (regenerate thumbnails)?

    April 4, 2017 at 8:59 pm #771969
    Matt

    Mongiat try this

    div.product div.images {
    opacity: 1!important;
    }

    My images were there (if you hover mouse over where they should be you could see that something was there to be clicked on) but they were completely transparent.

    This worked for me.

    April 4, 2017 at 9:12 pm #771985
    spMongiat

    I added: div.product div.images {
    opacity: 1!important;
    }

    The image shows up, but it’s the thumbnail and it’s stretched and blurry.

    The following error messages show above the image:
    Warning: Missing argument 3 for avia_woocommerce_gallery_thumbnail_description() in /home/mysite/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 1349

    Warning: Missing argument 4 for avia_woocommerce_gallery_thumbnail_description() in /home/mysite/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 1349

    [“mysite” added to above error messages, to keep private my register only website shopping cart]

    April 4, 2017 at 9:20 pm #771993
    Basilis

    Hi!


    @spMongiat     please change the code with

    .woocommerce-product-gallery {
    opacity: 1 !important;
    }

    and let us know if it works better

    Cheers!
    Basilis

    April 4, 2017 at 9:29 pm #772001
    spMongiat

    Added: .woocommerce-product-gallery {
    opacity: 1 !important;
    }

    Still didn’t work, images are still blurry and the error message still showing.

    Warning: Missing argument 3 for avia_woocommerce_gallery_thumbnail_description() in /home/mysite/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 1349

    Warning: Missing argument 4 for avia_woocommerce_gallery_thumbnail_description() in /home/mysite/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 1349

    Regards,
    Mongiat

    April 4, 2017 at 9:44 pm #772013
    Basilis

    Hey!

    Are you runing the latest Enfold version?
    What is your web site link.

    Please create a new ticket so you can also provide us with backend details

    Cheers!
    Basilis

    April 4, 2017 at 9:49 pm #772017
    dhuet

    Same problem here.

    April 4, 2017 at 9:51 pm #772019
    spMongiat

    I am running the latest version of Enfold.

    This website is for a private client shopping cart, it’s not for public access.

    I will consult with my boss and then get back to you with the backend details.
    Regards,
    Mongiat

    April 4, 2017 at 11:07 pm #772066
    scroc

    Hello,

    I’ve the same problem and nothing works, what aI found at your forum.

    April 4, 2017 at 11:55 pm #772083
    spMongiat

    I sent you the details in a new thread. Did you get them. Thread: “Enfold Theme w/WooCommerce Shopping Cart Image Issue”

    Regards,
    Mongiat

    April 5, 2017 at 12:20 am #772086
    ryanmccoy

    Has anyone found a solution to this?

    April 5, 2017 at 1:32 am #772116
    Joyful_1

    Hi, guys,
    I’m having the same problem. Just installed the latest updates for both Enfold and WooCommerce and all the product images disappeared!

    I tried adding the css mentioned above (both versions) and both were successful in restoring visibility but the images are blurry.

    I tried changing the dimensions in WooCommerce > Settings > Products > Display but that didn’t make any difference.

    April 5, 2017 at 2:07 am #772125
    Netzie

    HI Lads,

    Same problem here… I also did as Joyful_1
    Please advise… QUICK!!! :-)

    April 5, 2017 at 6:19 am #772219
    mrlreynolds

    Hi, I have the same issue, all of the thumbnails are there but somehow the opacity has set to 0 and so they are not visible. I tried adding various css code but nothing works. Please help! Thanks.

    April 5, 2017 at 7:35 am #772265
    vic98

    I’m having the same problem after updating Enfold theme no product photos are displayed on the single products page.
    I have regenerated all thumbs but no change.

    April 5, 2017 at 8:06 am #772289
    Oversberg

    I got the same problem. Furthermore some “Buttons” are now in english instead of german

    April 5, 2017 at 9:20 am #772333
    Lesrug

    Same problem

    here!

    April 5, 2017 at 9:42 am #772346
    mensmaximus

    As a temporary fix for the product image issue on single pages do the following:

    1. Create a child theme for Enfold (if not already done)
    2. Create a directory within the child theme directory named ‘woocommerce’ (if not already exist)
    3. Create a directory within this woocommerce directory named ‘single-product’ (if not already exist)
    4. Download woocommerce 2.4.16 from https://downloads.wordpress.org/plugin/woocommerce.2.6.14.zip
    5. Unzip the file and copy the file /woocommerce/templates/single-product/product-image.php to single-product directory created in step 3 above

    You have now successfully overloaded the new product-image.php with the former version. Enfold is currently not aware of the changes in product-image.php within woocommerce version 3.0. Until Enfold can deal with the extra classes and styles added to the ‘image’ container in woocommerce 3.0 overloading is the most effective way.

    April 5, 2017 at 10:02 am #772355
    netzwerkstatt

    Hi,

    I can confirm adding the product-image.php to a child theme works and restores the product images on the product page. I didn’t have to make any changes to the css!

    Using:
    – WordPress 4.7.3-de_DE
    – WooCommerce 3.0.0
    – Enfold 4.0.5

    Also, just for the record:
    – WooCommerce Germanized 1.8.8
    – WooCommerce Germanized Pro 1.7.5

    Looking forward to the 4.0.6 Enfold update so we don’t have to copy files to the child theme.

    April 5, 2017 at 10:21 am #772362
    Yigit

    Hi!


    @mensmaximus     Thanks for your help as always :)

    Cheers!
    Yigit

    April 5, 2017 at 10:36 am #772375
    Oversberg

    After overwriting the files, I had some size issues that I fixed by using the following option:
    Single product image 430 x 299 HARD Crop
    After setting these Options I Forced Regenerate Thumbnails by using the plugin “Force Regenerate Thumbnails”

    Some more issues:
    1. Now there are related products on the single Product page which I removed earlier by the adding a function to the function.php
    2. Some Buttons / Labels are in english and not in German
    e.g.:
    Additional information
    Continue Shopping
    Proceed Checkout
    3. When testing the Rich snippets there appears an error with reference to the Review
    https://www.nachbarrecht.com/bilder/richsnippeterror.jpg

    • This reply was modified 7 years, 8 months ago by Oversberg.
    April 5, 2017 at 11:05 am #772391
    georgecornelius

    Thanks for all your help however what is suggested is beyond my ability I’m afraid – can I not Deactivate current woo – download older version and activate that so back to how it used to be? Please advise thanks again

    April 5, 2017 at 11:11 am #772392
    kwlodar

    Same problem here.
    Adding 

    .woocommerce-product-gallery {
opacity: 1 !important;
}

    does not solves the problem.
    Looking forward for fast theme update.

    April 5, 2017 at 11:12 am #772395
    amonllor1

    @mensmaximus Thanks for providing this work around.

    Hopefully Enfold come up with a permanent fix soon.

    Antonio

    April 5, 2017 at 11:13 am #772398
    mensmaximus

    @kwlodar please look six replies above

    April 5, 2017 at 11:15 am #772403
    RFD1988

    I update woocommerce and got the same problem – product images not showing and no images showing on mobile view now
    Please help

    I added the

    div.product div.images {
    opacity: 1!important;
    }

    in Quick CSS edit but not working

    Let me know
    Appreciate

    April 5, 2017 at 11:16 am #772404
    mensmaximus

    @georgcornelius reverting back to woocommerce 2.6.14 is much more hassle than the five simple steps I provided above

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