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  • #1187501

    HI

    I am running a registered version of Enfold v 4.2.

    Screenshot: https://www.screencast.com/t/GCmdfJH9Y

    On another client project we installed a new copy of Enfold,

    Your current Enfold Theme Version Number is 4.7.3

    2020-02-24_1254

    Q: why is my site not recognizing and allowing me to update from v 4.2 to v 4.7.3?

    Please reply and advise.

    #1187583

    Hey kurson,

    Sorry for the problem. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    After you have updated then try to activate the Classic Editor in the main page of the theme options.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1187857

    HI.

    Where is the Child theme packaged?
    I downloaded a full copy of all files from https://themeforest.net/downloads.

    I unzipped the enfold zipped folder. There is no child theme packaged with it.

    Please advise.

    #1188469

    Hi,

    Sorry for the late reply!

    You can download pre-built Enfold child theme here – https://kriesi.at/documentation/enfold/child-theme/ :)

    Best regards,
    Yigit

    #1189352

    Thank you for the link. I have downloaded and installed it for future use.

    Q: are there automatic updates to the child theme?

    As to the Update process. I did manually update the site. In doing so the site has incurred front end issues.

    Page example: https://blgenvironmental.com/about/

    1. Before the update the nav bar Free Consultation button was circular. After the Update the button is rectangular.

    Screenshot: https://www.screencast.com/t/VdjDKiLs1

    2. Before the update the update the image hover effect for an image was contained to the image. After the update the image itself increases in size and bleeds out to the next container. It’s terrible.

    Screenshot: https://www.screencast.com/t/Sa7dpJEsC

    . Please advise on how I can restore my layout to look as it did before for Enfold v 4.7.3, manually upgraded from v4.2.

    #1189430

    Hi,

    Yes, you can download pre-built Enfold child theme here – https://kriesi.at/documentation/enfold/child-theme/. After installing and activating the theme, you can go to Enfold child theme options > Import & Export and Import parent theme settings. You may need to save theme options after that.

    1- Please add following code to Quick CSS in Enfold theme options > General Styling tab

    .avia-image-container.av-hover-grow .avia-image-overlay-wrap:hover {
        -webkit-transform: scale(1);
        transform: scale(1);
    }

    2- Please go to /enfold/includes/admin/ in Appearance > Editor and replace the content of register-backend-advanced-styles.php file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_7_3/register-backend-advanced-styles.php
    Due to IP restriction, I am not able to login to your dashboard.

    Best regards,
    Yigit

    #1189433

    Hi,

    Yes, you can download pre-built Enfold child theme here – https://kriesi.at/documentation/enfold/child-theme/. After installing and activating the theme, you can go to Enfold child theme options > Import & Export and Import parent theme settings. You may need to save theme options after that.

    1- Please add following code to Quick CSS in Enfold theme options > General Styling tab

    .avia-image-container.av-hover-grow .avia-image-overlay-wrap:hover {
        -webkit-transform: scale(1);
        transform: scale(1);
    }

    2- Please go to /enfold/includes/admin/ in Appearance > Editor and replace the content of register-backend-advanced-styles.php file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_7_3/register-backend-advanced-styles.php
    Due to IP restriction, I am not able to login to your dashboard.

    Best regards,
    Yigit

    #1189528

    Due to IP restriction, I am not able to login to your dashboard.

    Q: what is you IP location and IP address.

    Note: I asked in a prior ticket are you able to access the dashboard and your tech replied yes after white listing certain counties.

    Re. 1- Please add following code to Quick CSS in Enfold theme options > General Styling tab
    NOTE: this reducing the growth of the image size HOWEVER I am not trying increasing the physical size of my images. I never did. Prior to the upgrade my images had a zoom in hover effect but the physical size of the image never increased. So for example an 800×600 image did not increase to say 900×1200 pixel on hover , it remained an 800×600 image.

    Q: how do I retain the image size and add back the zoom in effect universally for all images set this way to zoom in prior to the upgrade?

    2- Please go to /enfold/includes/admin/ in Appearance > Editor and replace the content of register-backend-advanced-styles.php file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_7_3/register-backend-advanced-styles.php

    Is this in reference to the nav bar button going from circular to square?

    Note the button for Free Consultation has this style applied which used to make the button round: Button Style (Colored) (where is this configured?)

    Note: I have this Quick CSS (Adopted from prior designer)

    Q: is this code being ignored in 4.7.3 and is this being applied to the nav bar button?

    /* Square buttons */
    #top #wrap_all .my-custom-button,
    #top #wrap_all .my-custom-button a.avia-button {
      padding: 0;
      min-width: 100px;  
      border-radius: 2px;
      line-height: 100px;
    }

    2020-03-02_1301

    Please advise on all 3 issues above.

    • This reply was modified 4 years, 8 months ago by kurson.
    #1191315

    Hi.
    It has been SIX days without a follow up reply.

    AGAIN I am trying to restore the round button to the nav bar top that reverted to a rectangular shape.

    I would appreciate a prompt reply to the 2 point ticket to this support ticket.

    #1191907

    Hi kurson,

    Sorry for the late reply.

    Most of us have dynamic IPs and so providing it will be of no help.

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
    #top #wrap_all .header_color .av-menu-button-colored > a .avia-menu-text {
       border-radius: 25px;
    }
    

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #1193733

    HI

    This code works for making the nav bar button round:

    #top #wrap_all .header_color .av-menu-button-colored > a .avia-menu-text {
       border-radius: 25px;
    }

    There is a second issue outstanding. To reiterate:

    Prior to the upgrade my images had a zoom in hover effect but the physical size of the image never increased. So for example an 800×600 image did not increase to say 900×1200 pixel on hover , it remained an 800×600 image.

    Note: re reply #1189433

    Q: how do I retain the image size and add back the zoom in effect universally for all images set this way to zoom in prior to the upgrade?

    Note: This code:below does not ADDRESS the issue as reported:

    .avia-image-container.av-hover-grow .avia-image-overlay-wrap:hover {
        -webkit-transform: scale(1);
        transform: scale(1);
    }

    NOTE: this code provided reduced the growth of the image size HOWEVER I am not trying increasing the physical size of my images. I never did.

    Does what I am trying to reply make sense?

    #1195333

    Hi,

    Can you give us a link to the page containing the image with the zoom effect? Have you tried disabling the Performance > File Compression settings? The zoom effect should not actually enlarge the image because the image itself is contained inside a container which prohibits any elements to overflow or be visible outside its area.

    Best regards,
    Ismael

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