September 23, 2020 at 12:05 am #1247714
I am trying to change some information in the header’s extra elements but I don;t see what I did. However, the details are visible on the frontend
Moreover, I see that in block builder some elements are messed. I don’t see any option to update the theme.
My website is: geoevent.netSeptember 23, 2020 at 6:46 am #1247762
Did you try clearing the cache a few times over?
Jordan ShannonSeptember 23, 2020 at 6:53 am #1247766September 23, 2020 at 7:00 am #1247769
Please try that and see if the extra elements update.
Jordan ShannonSeptember 23, 2020 at 10:38 am #1247808September 23, 2020 at 10:54 am #1247814
There is a missing field where I’ve added HTML code
“add the text that should be displayed in your header here”September 23, 2020 at 6:47 pm #1247951
Could you please attach some screenshots of the issue?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
VictoriaSeptember 23, 2020 at 7:18 pm #1247962
Please check the credentials belowSeptember 23, 2020 at 7:50 pm #1247983September 23, 2020 at 7:55 pm #1247989
Why I can’t update it just by clicking “update theme” from the backend?
Moreover, will it delete all changes I have made in CSS and other parts?September 24, 2020 at 7:37 am #1248056
Sorry for the problem. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
RikardMarch 24, 2021 at 11:24 pm #1290241
I have issues with my enfold theme, featured images and categories disappeared.
Recently, I’ve updated the theme using child theme but now I am facing the same problems
Any workaround?March 29, 2021 at 6:06 am #1291016
Thanks for the update, and login details. Where can we see and reproduce the problem you are having? Also please consider updating the theme to the latest version (4.8.1): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
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