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Hello.
I am trying to change some information in the header’s extra elements but I don;t see what I did. However, the details are visible on the frontend
Moreover, I see that in block builder some elements are messed. I don’t see any option to update the theme.
My website is: geoevent.netThere is a missing field where I’ve added HTML code
“add the text that should be displayed in your header here”Hi manchust,
Could you please attach some screenshots of the issue?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHello Victoria,
Please check the credentials below
Screenshot:
https://drive.google.com/file/d/1RXAWG95WGdeVvwHJjUU8faBddfVt9NqG/view?usp=sharingHi manchust,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
Best regards,
VictoriaWhy I can’t update it just by clicking “update theme” from the backend?
Moreover, will it delete all changes I have made in CSS and other parts?Hi,
Sorry for the problem. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHello Victoria,
I have issues with my enfold theme, featured images and categories disappeared.
Recently, I’ve updated the theme using child theme but now I am facing the same problems
Any workaround?Hi manchust,
Thanks for the update, and login details. Where can we see and reproduce the problem you are having? Also please consider updating the theme to the latest version (4.8.1): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
Best regards,
Rikard
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