Enfold Contact form - Support | Kriesi.at

Viewing 7 posts - 1 through 7 (of 7 total)

Author

Posts
May 28, 2018 at 4:33 pm #963346

ghettro
Participant

The contact form is not submitting to email. How do I resole this issue?

May 29, 2018 at 7:05 pm #963873

ghettro
Participant

can someone help me with this issue.

May 30, 2018 at 2:01 pm #964246

Victoria
Inactive Moderator

Hi ghettro,

Here is an article for you to consider:
http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

If you need further assistance please let us know.
Best regards,
Victoria

May 31, 2018 at 8:12 am #964663

ghettro
Participant

I attempted the plugin resolve but no luck. How can i get someone to look at this for me.

June 1, 2018 at 2:03 pm #965358

Rikard
Keymaster

Hi,

Could you try updating the theme to the latest version (4.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

June 4, 2018 at 5:56 am #966315

ghettro
Participant

This contact form issue is killing me? Am I the only one with this issue?

June 4, 2018 at 6:18 pm #966687

Nikko
Inactive Moderator

Hi ghettro,

I have tested the contact form using my gmail account and it works fine (I have created a test page on your site, link in private content).
I did receive the email in my gmail but it took some time and it goes to spam.
I have installed WP Mail SMTP: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
And I suggest using smtp or even those gmail options as it works better than using php mailer which isn’t reliable in some servers.

Best regards,
Nikko
Author

Posts

Viewing 7 posts - 1 through 7 (of 7 total)

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