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Posts
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Hi everybody, I tried to read all the threads I could find.
However, I am not progressing with my problem.I already tried 2 things.
From Enfold 2.5.2 to make an update to 4.5.
And a new installation of 4.5.
I have also installed the plugin: Update Theme and Plugins from Zip File
Once 4.5 is activated, the entire website is no longer accessible. Only when I delete the folder with 4.5 with FTP and replace it with 2.5 I have access to the website.
Hey Mike!
Thank you I followed the sticky post outline and everything worked out accordingly.
I did have an issue with the generated tokens. Although they were generated correctly,
I had a notification window that told me the tokens were not connecting with envato.
I have a feeling I may just have my themes/item purchase code mismatched, little trouble keeping themes to websites in order?
Thank you for your help.
jkarrHi Courin,
Which version of php are you running?
You need to be running at least php5.6.3 for code to work properly.
Best regards,
VictoriaThank you Mike!
Everything worked out easily.
1,2,3 followed the sticky post directions,
got my serial #’s straight.
Bam Boom Done.Hi,
I’m glad this was resolved. If you need additional help, please let us know here in the forums.
Best regards,
Jordan ShannonHallo,
das update auf 4.5 funktioniert aber danach blocliert mein main menü. ich kann nicht mehr auf die anderen Seiten zugreifenHi pandaparkinson,
Here is a thread for you to consider
If you need further assistance please let us know.
Best regards,
VictoriaHi,
@tripperwood do you mean that you were not updating, just installing for the first time?
Please open a new thread so we can assist, and include your admin login in the Private Content area, but as this is not your thread your login info will not be private if posted here.
Also please include what error messages you received.Best regards,
MikeHi,
@angeleliq I have taken a look at your site and see that you are using Enfold v3.5.2.
We can assist, but since you say that you have tried to update via ftp, and it’s not showing, I would like to take a look at your directory with ftp to see what is going on.
Please open a new thread so we can assist, and include your admin login in the Private Content area, but as this is not your thread your login info will not be private if posted here.
To open a new thread please go here and click the big blue button at the top of the page.
Best regards,
MikeHI..
I’m going to update to 4.5.1 on a client’s site
Installed a new personal Token, checked the Token and it works.. Check for updates and get the following error:
Errors occured checking on 2018/12/08 16:59:
Download Package URL: Errorcode 403 returned by Envato: Forbidden:
– response_code: 403
– reason: scope-missing
Download Package URL: A problem occured accessing your download link. Unable to perform update.Any ideas..? Thanks
Hi,
Some user reported, that validating the token only works in incognito mode for them. One reason could be, that Envato stores cookies with login data/connection data in the browser and therefore might block requests.
Please give this a try.Best regards,
MikeHi,
The error “Download failed. A valid URL was not provided” is because you are using Enfold 4.4.1, please see this post on updating.For text being white on white, do you mean the “preview” of the text element, or the text element it self?
Please see the screenshot in Private Content area.
I believe this is because you are using Enfold 4.4.1 with WordPress 5, but there is a similar issue with Enfold 4.5.1, where a error message shows in the preview window.
The dev team is working on this now, and the temp solution is the use the Classic Editor plugin.Best regards,
MikeI have also tried this with the newest update that was just released and still have the same issues?
Hi… On the website of my client running Enfold when I check for updates with his personal token installed and validated I get this Error… How to solve…? Thanks
Errors occured checking on 2018/12/18 16:18:
Download Package URL: Errorcode 403 returned by Envato: Forbidden:
response_code: 403
reason: scope-missing
Download Package URL: A problem occured accessing your download link. Unable to perform update.Hi,
We have just released Enfold v4.5.2 which includes a patch for the updater that in some cases was pinging the Envato API too often.
Perhaps your 403 was related to this.Best regards,
MikeHI @Mike.. But the fault is on Envato or Enfold side..? I’ve opened yesterday a support ticket with Envato and they answered “Ask to Kriesi”.. This means that I must update manually another time and is the third time that I do so..
Manual update is tricky and there’s always the possibility that some settings jumps..
I have provided login information below so you can take a look yourself. I need to get this resolved for myself and all of my clients I have signed up for your theme. Same issue across the board?
Hi,
@hylandgraphics are you using a newly created token by following these steps?
Because your error is: “Last time we checked the token we were not able to connected to Envato”
Please try allowing all of the permissions for the token and create it while in incognito mode.Best regards,
MikeHi,
I try to update enfold theme with the plugin to update with a zippfile.
I installed the plugin, downloaded te enfold theme…and then?
In my download folder there are a lot of maps so I don’t know what to activate, or activate all of them?please can you help me out?
thank you
I updated this website with FTP and iam using a the child theme. I have no problems uploading and activating. I have no shown errors, but my style os broken. The Megamenu on LOSNINGER doesnt work. The font is incorrect and some of the pages just fucks up.
The mobile version i completely a mess
Spending all day trying all versions, deleting, de-activating, following this thread – and its the last day before christmas, Iam calling moom telling her i wont come home
Whats going on here…?
Hi,
@Marketive sorry to hear you are having issues, please try disabling your merging options at Enfold Theme Options > Performance > JS & CSS file merging and compression, to see if that helps.Best regards,
MikeHi,
@Arnout We are glad to help, thank you for using Enfold.Best regards,
MikeHi,
I still have the update problem.
I get the info to use the plugin for update with the zippering file. sof far so good.
To I download the enfold only (second in row).
but there are al lot of folders en no zippering file?so please can you help me out. I have two websites with the enfold theme.
I wrk with a child theme. do I have to update the child theme or the adult one?I hopen you can help me with this,
thank you
greetings hanneke
- The topic ‘Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro’ is closed to new replies.