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Hi: my website does not send emails:
1. the contactform does not send it:
2. the administrator email changed back to: (Email address hidden if logged out) by itself. I have tried changing it back but the confirmation mail does not get sendThis feels like a bug
We make a lot of websites in enfold, this is the first one with this issueI have made a testpage with the contactform, I removed this from my homepage because I will miss clients this way
Please assist
Kind regards
Gerrit
Hi Victoria,
I Checked these before sending the email.
None of these options help
The website changed the administrator back by itself (or after an update) to (Email address hidden if logged out) and i cannot changed this since it does not send an email that it requires to confirm the change.
The plugins are deactivated
I have no other options
Please assist
I also need to know if I HAVE TO CHECK ALL THE WEBSITE S OF OUR CLIENTS THAT ARE USING ENFOLD
Kind regards
Gerrit
Hi Gerrit,
If the site itself cannot send emails then it’s not a theme problem, I would suggest that you reach out to your hosting provider to see if they can help you out with the problem. If you need to add a user manually to your site then you can use a function to do so: https://www.wpbeginner.com/wp-tutorials/how-to-add-an-admin-user-in-wordpress-using-ftp/
Best regards,
Rikard
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