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Hello,
I just updated my websites to the latest version and the cookies validation disappears in mobile along with homepage images. Only in mobile.
Please advise.Hi djsmbd,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
VictoriaHi djsmbd,
You have the footer.php in your child theme, has it been updated with a fresh copy?
Best regards,
VictoriaHi,
I have no idea. I just update enfold when a new version is released. No idea how to tell if php is updated.
Didn’t you check that when you logged in?Hi djsmbd,
When you update the theme all the parent theme files get updated, the files in your child theme do not get updated and it is on purpose. So that you don’t lose your changes. And you need to update them manually and then to make your edits on top of the fresh files.
Best regards,
VictoriaNo offense, But your responses are vague and not very helpful. It seems you just input a response and move on without address the issue in a meaning way. You have responded to additional posts and another moderator had to provide actual assistance. Maybe another moderator should look at my original issue.
Did you actually login to my site and see if this is the issue?
Will that fix the problem?
Where do I get the updated files and how do I install them?Hi,
I can’t reproduce your problem using Chrome on Android, the home page image is there and the cookie validation as well. How can we reproduce the problem you are having?
Best regards,
RikardHi,
Thank you for the update.
Have you tried to add the following fix/patch yet?
It should fix the cookie consent issue on Safari browser.
Best regards,
IsmaelHi,
Thank you for the update.
That fix is not included in the latest version yet, so you have to add it again. Did you do that?
Best regards,
IsmaelHi Ismael,
It worked but I had to place the code in here: wp-content / themes / enfold / js / avia-snippet-cookieconsent.js
Also, here is the link to the code on github: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js
It solved to cookies validation in mobile and homepage images are now rendering correctly.
Cheers and thanks for you help!
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