Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1197986

    Hey,
    i have a little problem and I hope you can help me.
    I’ve made a Website for one of my Customers, but since a few days the Cookie pop-up is shown in a strange way under the footer, and I couldn’t find any solution to fix this, could you take a look on it?
    Kind regards

    #1198223

    Hey fritzbrinckmann,

    Sorry for the problem. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1200559

    Here you go, thanks for your reply :) …

    #1200763

    Hi,

    Thanks for that. Could you try updating the theme to the latest version (4.7.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1200829

    #1201092

    Hi,

    Thanks for that. Could you try to update to the latest version of the theme to see if that changes anything please?

    Best regards,
    Rikard

    #1202260

    Isn’t it already the newest?
    I will take a look on it and share the results with you

    So long, thanks for your Answer
    with kind regards

    #1202627

    Hello again,
    I’ve updated the theme now but the issue is still there,
    could you take a look on it?

    best regards

    #1203457

    Hi,

    I’m very sorry for the late reply. I can’t find the reason for this problem unfortunately, could you try to disable all plugins to see if there is conflict coming from any of them please? Or if you give us permission then we can try it out instead.

    Best regards,
    Rikard

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