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  • #1272143

    Dear Support:

    First, you guys are awesome. Happy New Year.

    Second, my Testimonial element and my Masonry element have suddenly vanished. Here’s what I’ve done to try and fix it:
    – Turned off recently installed plugins: BBpress: no luck.
    – Cleared cache and deactivated cache plugin, Proxy Cache Purge: no luck.
    – Increased memory allocation in child theme config file: no luck.
    – Installed the jQuery Migrate Helper and set to 1.12.4: no luck.

    Links to site in private content (it’s not yet live).

    Please advise as soon as you get the chance.

    Thank you,

    Tim

    #1272162

    I found the solution:
    https://kriesi.at/support/topic/theme-functions-are-not-working/
    Yigit said: “I went to Enfold theme options > Performance and chose to load all elements in “Disabling of template builder elements” and that helped.”
    I would note that I too installed Memberpress and then BBpress… and that is when the problem started.

    #1272319

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 3 posts - 1 through 3 (of 3 total)

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