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  • #1272143

    Dear Support:

    First, you guys are awesome. Happy New Year.

    Second, my Testimonial element and my Masonry element have suddenly vanished. Here’s what I’ve done to try and fix it:
    – Turned off recently installed plugins: BBpress: no luck.
    – Cleared cache and deactivated cache plugin, Proxy Cache Purge: no luck.
    – Increased memory allocation in child theme config file: no luck.
    – Installed the jQuery Migrate Helper and set to 1.12.4: no luck.

    Links to site in private content (it’s not yet live).

    Please advise as soon as you get the chance.

    Thank you,



    I found the solution:
    Yigit said: “I went to Enfold theme options > Performance and chose to load all elements in “Disabling of template builder elements” and that helped.”
    I would note that I too installed Memberpress and then BBpress… and that is when the problem started.



    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 3 posts - 1 through 3 (of 3 total)

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