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  • #1305272

    Hey guys,

    ** PLEASE HELP **

    Contact forms on all of my Enfold client sites are not sending an email to the specified mailbox location?

    Are you aware of any issues relating to this? I look forward to hearing from you with a solution :)

    [ login credentials supplied ]

    Many thanks,
    Steve

    #1305300

    Steve,
    I had the same issue and I have fixed it by myself. I think this is the WordPress mail issue if you are using WordPress. Here is how I fixed it:
    I installed a plugin call Post SMTP, this will force to use SMTP email. Once I installed and configured, everything works on my website. Hope this helps.

    #1305367

    Hi Steve Goodger,

    Please do the troubleshooting steps: https://kriesi.at/documentation/enfold/contact-form/#troubleshoot
    Also, consider @linortek‘s solution (step 5 in the link given) which is to use an SMTP plugin.
    Hope this helps.

    @linortek thanks for helping out :)

    Best regards,
    Nikko

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