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  • August 18, 2023 at 9:03 am #1416535
    sarthakchoudhary

    Hey I have tried everything with the contact form but it’s not working. I have even tried using contact form 7 but it’s not sending mail to my ID whenever someones fill the form . Please look into it.

    August 18, 2023 at 4:33 pm #1416561
    Rikard

    Hey sarthakchoudhary,

    It’s likely not a theme problem if Contact Form 7 is not working either. What happens if you activate a default WordPress theme for example? You might need to reach out to your hosting provider for further help.

    Best regards,
    Rikard

    August 18, 2023 at 7:53 pm #1416583
    sarthakchoudhary

    Hey Rikard , first I tired the inbuilt form builder by enfold but it was showing the same problem. Should I create it again with enfold form builder ??

    August 19, 2023 at 5:00 am #1416610
    Nikko

    Hi sarthakchoudhary,

    Please try the troubleshooting steps listed on our documentation: https://kriesi.at/documentation/enfold/contact-form/#troubleshoot
    If that does not work, then try to ask for assistance from your hosting provider since the issue is probably on the server or their hosting platform.

    Best regards,
    Nikko

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