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  • #550645

    I had an old theme version and after updating, I created a child theme. I imported the parent site settings (both through the dedicated button and importing my exported site settings) and applied many CSS tweaks from my old Layout.css and Base.css files to the new styles.css.

    The child theme has not preserved the parent site’s appearance – a sidebar goes missing, the footer shows up as a sidebar, the font/color scheme is now green, not blue, etc.

    I followed the instructions in your video, and thought things were going well but no, they are not.
    Before I try to figure out all the php tweaks to include in the child theme’s functions.php, I need to know that the basic, child theme looks and works just like the parent theme does.

    Help please!

    #550655

    I went ahead and made a login so you can see what’s going on.

    #550660

    Hi!

    From what I can see, there are settings missing.
    I would suggest take a look here
    https://kriesi.at/support/topic/parent-theme-settings-import-to-child-theme/

    and follow those.

    Best regards,
    Basilis

    #550692

    So I already did that, The button is blue and I clicked it – I did that before. And it says it succeeds.
    And when I go to look at the site, it has not imported my settings from the parent site as the color scheme, font color, footer and sidebar are not correct. I left it like that so you can see. try to login again and see that the button is blue, you click it, it succeeds, and yet the site does not look like the parent site!

    #550732

    Forgot to add that before I setup the Child theme, I exported the settings from the parent site to my local pc and tried uploading them into the child theme with similar result – the child site is not getting all the settings from the parent site!

    #550770

    I had to change the theme back to the parent because the site users were complaining too much. When you can, please switch the theme to the child theme and you can see what I mean – many things from the parent site do not come through into the child theme, even though I have imported the parent site settings multiple times!

    #551144

    Hi, it’s been well over 12 hours since I reported that your suggestion didn’t work for me and I’ve heard nothing. Do I need to start a new support topic? I have a site that is malfunctioning and before I spend time fixing the theme, I need your help as your theme is malfunctioning.

    The child theme/import settings from parent theme is malfunctioning. The button is blue; I press it and the tool says all settings were imported successfully and yet the child site has many differences from the parent site. I left the child site active for hours yesterday in hopes that you would look at it again, but after many complaints from site users, I re-enabled the parent site as it’s better than the child site.

    Please help! It’s crazy that I have a site with thousands of unique visitors a day and I have to leave it in an incomplete form because I am waiting for you to look and help!

    #551929

    Hi,

    When importing settings they might not apply straight away but toggling one or two settings and then saving again should activate them, could you try that please?

    Best regards,
    Rikard

    #552246

    Wahoo, that worked! Thank you so much! I had made a change and saved once, but apparently the second save did it.
    Have a great day!

Viewing 9 posts - 1 through 9 (of 9 total)
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